About your tasks:
- Provide first and secondlevel support for ERP systems resolving issues and ensuring smooth operations.
- Manage support tickets in tools like Jira and document workflows in Confluence.
- Analyze and optimize ERPrelated processes focusing on pharmaceuticals and other key areas of the business.
- Perform functional testing of ERP systems to ensure enhancements and updates meet business requirements.
- Collaborate with internal teams to implement system improvements and troubleshoot issues in AX 2009 and D365 environments.
- Actively participate in team discussions ensuring alignment and smooth communication across departments.
Qualifications :
About you:
- Bachelors Degree in IT Economics Business Administration or a related field.
- 13 years of proven experience in ERP support or consulting.
- Knowledge of ERP systems with expertise in AX 2009 or D365 will be considered an asset.
- Familiarity with Jira and Confluence.
- Strong team player with a collaborative mindset and ability to work effectively in crossfunctional teams.
- Fluent in English and German.
Additional Information :
About your benefits:
In order to provide you with the best possible support for your individual needs whether its living a healthy life having enough time for your family or developing your skills we offer a wide range of different sitespecific benefits:
- Sports: Stay healthy. Profit from a membership (M) package at Urban Sports Club so that you can take advantage of a huge variety of sport offers.
- Mental Health: Get quick and professional help from psychologists of Likeminded if you feel overwhelmed in private or professional life. Anonymous and free of charge.
- Work from Home: If your job does not require you to be present in the office we can arrange the place you work from individually even for up to 20 days a year anywhere in the EU.
- Personal development: Grow! We support and encourage your individual development through various in and external trainings.
- Kindergarten Grant: We offer our employees who pay for childcare in kindergarten 10000 (total) per month.
- Employee discount: You get a 10 % employee discount on all over the counter beauty and personal care products in our online store & 20 % discount on nu3.
- And many more ;)
Remote Work :
No
Employment Type :
Fulltime