Multiple Accounts Team Lead Nightshift
Multiple Accounts Team Lead Nightshift
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1 Vacancy
Job Description
The key focus for the Multiple Accounts Team Leader supporting operations is to manage the daytoday operations of the offshore support team. This role will see the person running a nightshift team for a sizable international account. The team lead will work collaboratively with the onshore lead and provide direction to the Recruitment/Program Coordinators so they can fulfill each request.
Reporting to the Delivery Manager you will assist in driving best practices across the recruitment administration operations and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.
Job Responsibilities:
- Effective coaching and development of a team of Recruitment Admin and Program Coordinators.
- Understanding the recruitment administration process and carrying out activities accordingly to ensure that SLAs are met.
- Communicating recruitment process changes appropriately so the team can adapt the change to their daytoday operations.
- Recruits develops and retains talent to build highperforming teams Sets high standards of performance and behavior for team members; Holds team members accountable for their actions; Provides opportunities and challenging assignments for growth of talent; Develops retention rates and retention strategies; Provides constructive ongoing performance feedback to staff; Interviews and selects new hires
- Drive for results with sound judgment Accountable for delivery of all business performance metrics;
- Continuously monitors how actions are impacting business performance and reputation; Manages risks and control Promotes a culture of transparent and ethical escalation procedures; Leads by example demonstrating ethics and integrity in decisions and actions;
- Monitors progress of team members identifies coaching plans and coaches them for improvement
- Provides feedback and develops plans to drive individual and team performance
- Identifying and escalating risk or compliance issues
Qualifications :
- At least 2 to 3 years of working experience in a supervisory level
- Must have a relevant background in recruitment operations and recruitment administration highly preferred
- Leadership skills specifically coaching development and influencing.
- Ability to interpret data from a variety of internal and external sources and predict trends.
- A tertiary qualification in business or a related discipline is highly desirable. Bachelors degree preferred.
- Experience working with global/offshore sourcing models preferred.
- Must be willing to work on a nightshift and hybrid work setup (office is based in Ortigas Pasig area)
Additional Information :
As a workplace we focus on relationships with each other our clients and our candidates in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate who force us to be better. Everything we do sits on a pillar of diversity diverse perspectives backgrounds and ideas drive innovation and make us successful.
See what its like to work at AGS by searching #LifeAtAGS on any social network.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
