Internship Customer Delivery Manager
Internship Customer Delivery Manager
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Job Description
Duration: 6 months
Start Date: ASAP
Stipend: per month (based on experience)
Languages: Fluency in English and French is required for this role along with proficiency in an additional European language. German Polish or Italian are preferred though other European languages are also valuable.
Location: Paris (75010)
Remote Work: Partial remote work available to be discussed with your manager
Opportunity: A permanent position may be offered upon successful completion of the internship based on performance
About the role
Customer Delivery Manager
As a Customer Delivery Manager intern you will play a pivotal role in driving customer satisfaction ensuring seamless service delivery and fostering customer loyalty. Acting as the primary contact for your portfolio of accounts youll guide clients through onboarding and integration with our cuttingedge logistics technology handling all operational requests from carrier onboarding to ongoing support.
What Youll Do:
Onboard New Carriers: Introduce carriers to Shippeos platform persuade decisionmakers to adopt our solution guide them through onboarding and ensure successful integration.
Manage Operational Requests: Respond promptly to questions and inquiries from both carriers and customers within your portfolio.
Customize Technical Solutions: Partner with carriers to define tailored technical solutions lead technical specifications and oversee integration delivery according to plan.
Build Strategic Relationships: Develop and nurture strong relationships with accounts by engaging with their management teams and understanding their operational and technical needs.
Ensure Compliance and Success: Maintain consistent communication with accounts to ensure alignment with project requirements creating use cases that showcase Shippeos benefits to their operations.
Collaborate Across Teams: Partner closely with the Operations team to execute all carrier onboarding activities smoothly.
- Maintain System Accuracy: Keep accurate records in CRM and other reporting tools to ensure uptodate account and activity tracking.
Qualifications :
What Were Looking For:
Youre currently pursuing a Bachelors or Masters degree in Engineering Business or a related field.
Prior experience in Project Management or Operations is a strong advantage.
Proven ability to multitask and prioritize effectively in a fastpaced environment.
Able to work independently take initiative and proactively suggest improvements.
Exceptional communication and negotiation skills.
Fluent in English and French; proficiency in German Spanish Italian Polish or other European languages is a strong plus.
Motivated to excel in a dynamic growing startup environment.
Additional Information :
Application Requirements:
Since Shippeo operates internationally please submit your CV in English. Were eager to hear from you if youre ready to take on a challenge and grow your career in a supportive innovative environment.
We are looking for talents who share our values:
Ambition
Care
Deliver
Collaboration
Find out more about our values in Our Culture Book
Discover your Dream Team!
Meet our Shippians and get to know more about their role at Shippeo!
Click here to watch their videos
Diversity Statement
We are committed to fostering diversity and inclusion within our workplace as we value the unique perspectives and experiences that individuals from all backgrounds bring to our team. We are dedicated to providing equal employment opportunities to all candidates regardless of their background or abilities and our commitment to inclusion is reflected in our policies practices and workplace culture.
We understand that candidates may have unique needs or questions related to disability inclusion. To facilitate this you can reach our dedicated Disability Advisor at with any inquiries or requests for accommodations during the application process.
Remote Work :
No
Employment Type :
Intern
Employment Type
Intern
