AgentSenior Agent - Business Operations
AgentSenior Agent - Business Operations
Posted on :
26-12-2024
Employer Active
1 Vacancy
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Job Description
Key Responsibility
- Internal group coordination.
- Optimize secondlevel tasks.
- Manage Back Office tasks for the English market.
- Use of GDS (Amadeus and Sabre) and other internal tools.
- Administrate Pretravel claims.
- Work to tight deadlines.
Essential:
- Having 45 yrs of work experience in the Travel industry.
- Fluent in English (multilingualism is a plus).
- Having 23 yrs of high knowledge experience in GDS (Amadeus and Sabre). Clear handling of
reservations including changes cancellations refunds issue tickets reissues tickets and adding flight extras.
Tests will be done.
- Proven work experience in travel agencies.
- Knowledge of basic computer tools.
- Availability from Monday to Sunday and in Indian holidays (rotating shifts).
Abilities/Qualities:
- Resolutive skills.
- Good communication skills.
- Proactive team player with the ability to work in a team.
- Positive attitude.
- Selfmotivated person with initiative.
- Problem solver
- Ability to work under pressure.
Please note We work 6 days a week (Mon Sun) rotational shifts 24/7.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Department / Functional Area
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