The purpose of this role is to provide comprehensive administrative support to the sales team including generating contracts sourcing documentation for calculating termination fees creating losing notifications and addressing queries within specified SLAs.
Salary: 22308 per annum
Location: Nelson
Working Hours: Monday to Friday 08:30 17:00 (37.5hrs)
Key Responsibilites:
- Oversee and manage team mailboxes to ensure timely responses.
- Calculate termination fees and initiate tasks to align billing with service end dates.
- Create sales opportunities and support sales efforts.
- Distribute contracts via esignature and coordinate with customers to ensure completion.
- Generate and place customer orders.
- Address and resolve contractrelated queries and issues with rejected orders.
- Collaborate with the team to meet framework standards SLAs and KPIs.
- Compile reports with narrative explanations and insights.
- Perform any additional assignments as needed.
Qualifications :
- Previous experience in administration is preferred.
- Ability to work both independently and collaboratively within a team.
- Strong attention to detail with a commitment to thoroughly checking work.
- Proficient in Microsoft Office 365 including Outlook Word and Excel.
- Effective communicator with both internal and external stakeholders.
- Skilled in clear and professional email communication.
- Demonstrates persistence and a proactive approach to tasks.
- Capable of working under pressure to meet set SLAs.
- Eager to selflearn and continuously develop new skills.
- Familiarity with internal CRM systems and databases is advantageous.
Additional Information :
What are the benefits of working at Daisy
Our ethos is simple: the more you put in the more you get out.
We have been voted by Best Companies as the UKs 4th best Telecoms company and we are in the UKs top 75 Best Large Companies to work for in 2022.
Here are some of the benefits that we offer
- 25 days holidays plus bank holidays.
- Professional development to help you achieve your personal goals
- Eye care vouchers available and discounted Medicash membership
- Access to discounts and savings at more than 1200 retailers
- An additional day off on your birthday or if youre getting married
- Auto enrolment following probation into a salary pension scheme
- Access to exclusive offers on a range of Daisy products
#LIOnsite
Remote Work :
No
Employment Type :
Fulltime