Sales Support Executive
Sales Support Executive
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
To provide administrative support to sales colleagues generating contracts creating losing notifications and resolving queries within a given SLA.
This role sits with one of Daisy Communications brands XLN for Small Business
Up to 12 months fixed term contract to cover mat leave
Salary: 22308 per annum
Location: Sheffield
Working Hours: Monday to Friday 09:00 17:30
Key responsibilities:
- Monitoring team mailboxes
- Sending contracts out and progressing these with our customers/gaining suppliers
- Creating opportunities for sales
- Resolving issues on contract queries or rejected orders
- Working as part of a team against agreed framework SLAs and KPIs
- Be vigilant for possible fraudulent activity and if necessary resolve/raise to relevant persons
- Consistently monitor department compliance
- Carry out any ad hoc assignments as and when required.
- Monitor and reduce department credits and bespoke
- Manage cancel pending cloud voice accounts to ensure leads are worked and cancelled where necessary
- Produce help sheets for continuous department improvement
Qualifications :
- Previous administration experience desired
- Able to work independently and as part of a team
- Keen eye for detail and ability to check own work diligently
- Knowledge of Microsoft Office 365 including Outlook Word and Excel
- Ability to communicate effectively with internal and external customers
- Ability to communicate effectively via email
- Must possess a tenacious attitude
- Able to work under pressure against set SLAs
- Keen to selflearn and develop skills
- Used to working on internal CRM systems and databases
Additional Information :
What are the benefits of working at Daisy
Our ethos is simple: the more you put in the more you get out.
We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UKs no.1 Telecoms company in 2023.
Here are some of the benefits that we offer
- 25 days holidays plus bank holidays and an additional day for each year of service up to 30 days!
- 500 referral scheme bonus
- Professional development to help you achieve your personal goals
- Eye care vouchers available
- Access to discounts and savings at more than 1200 retailers
- An additional day off on your birthday or if youre getting married
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
