Field Collection Manager
Field Collection Manager
Posted on :
25-12-2024
Employer Active
1 Vacancy
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Job Description
- Manage and responsible for the Collection Operations of the company
- Liaise with Superior (Risk Management Head) as well as other top management
- Ensure that the company runs with legality and conformity to established regulations
- Review regularly the efficiency of collection process policies and people through data driven analysis and apply improvements
- Collaborate with various functions (Product Engineering HR Finance Marketing Collection Risk Modelling and Business Intelligence) to boost efficiency and productivity
- Review and adjust operational budgets to balance between cost vs credit loss (as well as company profitability)
- Manage customer support processes and manage them to enhance customer satisfaction
- Responsible for staffing resource allocation KPI & Target setting and measurements. Ensure capacity of credit operation is planned well to meet the growth target of the company.
Qualifications :
- Hold Bachelor Degree (S1) from Reputable University
- Have great persistence and endurance to meet operation target
- Highly selfmanaged & motivated person able to perfectly multitask have a high standard and excited to work in a collaborative environment
- At least 3 years proven experience as Collection Operation Manager or equivalent position.
- At least 3 years proven excellent organizational and leadership ability
- Outstanding communication & people management skill.
- Sound knowledge of data analysis and performance/ operations metrics.
- Preferably have experience in managing consumer lending products (e.g. Credit Card KTA Motorcycle Loan Consumer Durables Loan Payday Loan) or have experience in Fintech Company.
- Excellent ability to make decisions take actions and make things happen.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Department / Functional Area
Key Skills
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