Sales Executive Watersports
Sales Executive Watersports
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- To ensure effective upselling techniques are practiced generate maximum revenue from water sports activities and excursions.
- Updating water sports administration software and other required reports and records.
- Receiving and processing bookings and providing information concerning changes.
- Strictly comply with Q Adventure Standard operation guidelines and the hotel policies regarding the provision of water sports facilities to guests in accordance with the safety regulations outlined by the concerned government entities.
- To ensure that the service counter guest relations and other related areas are managed efficiently according to the established concept providing courteous professional efficient and flexible service at all times.
- Duty takeover procedures at the service counter and overall water sports must be strictly followed.
- To ensure activities are allocated as per bookings.
- Priorities of assignment should be given for advance bookings repeaters VIPs guests with needs and families with kids and infants.
- Updates all outoforder and outofservice activities on a daily basis.
- Liaise with instructors and others to organize excursions and other water sports activities.
- Ensure and provide water sports and activity information to arrival guests.
- Interacting with customers providing information in answer to inquiries about products activities and services.
- To be present at all times in the area of responsibility of the water sports department.
- To have a thorough understanding and knowledge of all water sportsrelated activities products and upselling alternatives.
- To handle guest inquiries in a courteous and efficient manner report guest complaints or problems to the head of department if no immediate solution can be found and assure followup with guests.
- Coordinating customers service requirements with other appropriate departments as necessary to ensure effective customer service.
- Prepare all required guest servicerelated reports circulate them to concerned departments in a timely manner and also send daily reports to seniors as directed by them.
- To report lost and found items and handle them in accordance with the policy and procedures.
- To understand and strictly adhere to the rules and regulations established in the hotel policies and procedures on fire hygiene health and safety.
- To maintain a high standard of personal appearance and hygiene at all times.
Qualifications :
- A minimum of two years experience in Excursion/Water Sports field
- Have a good level of physical fitness and stamina
- Ability to deliver fun engaging safe and informative sessions.
- Skilled in Safety and on Water Rescue practice.
- Knowledge of current Sailing & Windsurfing regulations (Desirable)
- Ability to effectively communicate with guests of all ages management and other staff.
- Ability to work well within a team and maintain effective working relationships
- The ability to confidently hold a conversation in English
Additional Information :
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
