IT Technical Manager
IT Technical Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Responsible for the overall management of the Propertys IT support efforts and staff including direct experience leading and managing IT teams. Candidates must demonstrate a proven track record of managing IT operations including planning organizing and implementing complex IT projects. This handson technical working manager role reports to the Regional Director of IT and requires strong leadership skills in a technical environment. Additionally candidates should have experience developing implementing and maintaining policies procedures systems and methods for the effective management and control of IT operations.
Key Responsibilities:
- Oversee IT Support: Manage direct and perform the activities of the Propertys IT group to ensure the timely and accurate installation maintenance and repair of computer hardware software and peripherals.
- Problem Solving: Ensure that the team identifies and solves any technical issues quickly. Keep track of these problems and how they were resolved.
- Team Management: Responsible for all things related to the team personnelrelated matters including interviewing hiring scheduling training coaching evaluating promoting counseling and discharging.
- Project Management: Lead and manage IT projects for the property including setting up new systems and overseeing installations.
- Communication: Keep upper management informed about any technicalrelated needs or issues.
- Policies and Procedures: Develop and maintain guidelines to make sure the IT department runs smoothly and stays compliant with company rules.
- Budget Management: Oversee the IT departments budget work with Regional Director of I.T. to identify needs and make sure spending is in line with whats been approved.
- Install Maintain and Fix IT Equipment: Make sure that all computer hardware software servers and accessories are set up correctly kept in good working order and fixed when needed.
- Solve Tech Problems Quickly: Ensure that your team finds and fixes any tech issues as soon as possible and that they keep records of the problems and how they were resolved.
Qualifications :
- Must be at least 21 years of age.
- High school diploma or equivalent required; Bachelors degree in a computer science discipline or a comparable level of experience preferred.
- Five (5) of supervisory (or higher) level experience in an IT Support position required; must have indepth familiarity with IT Support operations and Tier Support operations.
- Advanced knowledge of network fundamentals such as LAN/WAN TCP/IP and network.
- Must have at least four (4) years of applied experience with Windows 2000 Windows 7 workstation topologies and network hardware.
- Must be A certified.
- ITIL V3 Awareness training preferred.
- Must have advanced computer networking clientserver and AS400/iSeries experience.
- Must have excellent project management and proven leadership skills in positions of increasing responsibility.
- Must be knowledgeable about network equipment hub switches and servers.
- Must have excellent communication and timemanagement skills.
- Must be familiar with various casino business systems and the full suite of Microsoft Office applications.
Must be able to obtain/maintain any necessary certifications and/or licenses
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
