PROJECT SPECIALIST

APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE
Work Location: 375 Pearl Street New York NY


The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to selfsufficiency as quickly as possible.

HRA/General Support Services (GSS) provides safe healthy and appropriate facilities for HRAs various social service programs. Its many functions include facilities planning and coordination design and construction renovation repair and maintenance custodial and other building services health/safety program coordination lease and property management land use and environmental review activities contract administration for facilities services and warehouse operations. GSS plays a major role in HRA emergency preparedness.


General Support Services (GSS) Office of Planning & Logistics is recruiting for one (1) Computer Specialist Software III to function as Project Specialist who will:

Serve as the project authority and systems administration for all GSSs IT directing the design implementation and maintenance of the areas IT needs; supervising staff who provides the tailored technical support that GSS requires; responsible for guiding GSS IT procurements and upgrades to meet the goal of integrating DSSs space and warehouse management systems with those of other agencies. Serve as an Agency project specialist/systems overseer representing the GSS IT needs that impact upon the various RA/Cs within DSS and is responsible for the design implementation maintenance development of project milestones overall project monitoring and enhancement of complex automated systems that affect not only the infrastructure of HRA but will shape how the Agency will seamlessly interact and electronically share data with oversight agencies such as the Department of Citywide Administrative Services.

Direct all General Support Services systems conversions testing and scheduled production roll outs of the Microsoft SQL 2019 database migration of existing Agencyused Access based applications for production and planned systems such as: Fleet Administration Furniture Procurement AiMBIRT Custom Reporting (BIRT is a toplevel data visualization and reporting software) Management Contracts and Financials Purchase Tracking Temp Staffing Warehouse Inventory and Asset Management Staff seating and location and Telecommunications and Audit Billing management.

Supervise coordinate and direct the activities of staff temporary staff and consultants who provide computer systems maintenance/support for all GSS. Supervise and provide extensive desktop user support with error analysis/troubleshooting for all GSS workstations which encompasses office suite applications and hardware failures which involves coordinating highlevel technical responses to difficult computer environment and production application issues to resolve enduser problems and production environment operational issues.

Serve as Technical Subject Matter Expert with regards to any complex new systems and/or applications that will be implemented or procured by GSS. Past and present examples include new warehousing technology requisition systems and CCTV initiatives that involved extensive coordination with DSSITS. Current projects include Archibus software procurement which will be used to track Agency space utilization and provide DCAS with uptodate facilities space usage metrics which will require extensive coordination with their IT staff. Currently implementing the AutoCAD REVIT/BIM (REVIT/BIM is an industry standard building design and documentation platform) technology into the GSSBureau of Space & Design; Architecture and Engineering divisions as the primary industry standard production platform/tool for building design. Currently implementing industry standard barcoding technology into the GSS Warehouse and Inventory Operations division via the use of mobile MS Surface handheld computer and iPAD WiFi applications; (AiM/FiRE(GO). (AiM/FiRE (GO) is a mobile warehousing software) for overall materials processing efficiencies and mandated NYC Comptroller fiscal yearend audit reporting.

Serve as the GSS technology liaison to DSSInformation Technology Services (DSSITS) which involves application of various high levels of analytical processes/error resolution techniques unit integration and volume systems testing contributing to reduced enduser production downtime by communicating with the ITS Web Application/Development unit to provide software program code parameters for updating the AiM Enterprise application HRA Requisition (W720) application and The HEAT (Special Equipment Helpdesk) application along with any applicable modifications and systems processing enhancements.

Qualifications :

(1) A baccalaureate degree from an accredited college including or supplemented by twentyfour (24) semester credits in computer science or a related computer field and two (2) years of satisfactory fulltime software experience in designing programming debugging maintaining implementing and enhancing computer software applications systems programming systems analysis and design data communication software or database design and programming including one year in a project leader capacity or as a major contributor on a complex project; or
(2) A fouryear high school diploma or its educational equivalent and six (6) years of fulltime satisfactory software experience as described in 1 above including one year in a project leader capacity or as a major contributor on a complex project; or
(3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However all candidates must have a four year high school diploma or its educational equivalent plus at least one (1) year of satisfactory fulltime software experience in a project leader capacity or as a major contributor on a complex project.
NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations technical support quality assurance (QA) hardware installation help desk or as an end user will not be accepted for meeting the minimum qualification
requirements.
Special Note
To be eligible for placement in Assignment Level IV in addition to the Qualification Requirements stated above individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration database management systems operating systems data communications systems capacity planning and/or online applications programming.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Fulltime