Child Protective Manager
Child Protective Manager
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Salary Not Disclosed
1 Vacancy
Job Description
THIS POSITION IS ONLY OPEN TO INTERNAL ACS APPLICANTS.
**THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $109465**
The Administration for Childrens Services (ACS) protects and promotes the safety and wellbeing of
children and families through child welfare and juvenile justice services and community supports. ACS
manages communitybased supports and foster care services and provides subsidized childcare
vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice ACS
oversees detention placement and programs for youth in the community.
The Division of Child Protection (DCP) is charged with investigating all allegations of child abuse and
maltreatment that the city receives from the New York Statewide Central Register of Child Abuse and
Maltreatment. The Division of Child Protection encompasses Child Protective and Placement Services.
Child Protective Services include the Child Protective Borough Offices Family Preservation and Family
Services Unit Emergency Childrens Services (ECS) and the Office of Special Investigations (OSI).
The Quality Assurance Unit which is part of the Jaden Reform is responsible for investigative case reviews performance evaluation collection of data through extensive case record review use of aggregate performance data and data performance meetings; gather comprehensive data analysis for the purpose of strengths and needs assessment at the borough and zone level and the identification of priority areas and the development of a strategic action plan at the borough zones.
Reporting to the Director of Quality Assurance the Child Protective Manager will work with a team of four to five Case Review Analysts who will review the work of the Division of Child Protection. The Manager will work with the entire team to deliver systemic improvements to the qualityofcare practice within the Division of Child Protection. The Manager will be responsible for overseeing and carrying out comprehensive analyses including record reviews and other initiatives to inform quality improvement which will guide system changes and reforms and implementation and improvement of key initiatives. This position will be responsible for providing assistance to emergent requests as needed including working on call 24/7.
The Child Protective Managers other responsibilities will include:
Work with internal and external stakeholders to ensure that analyses are accurate measurable inform policy training and other systemic improvements
Respond to emergencies (critical incidents and fatalities) and ensure accurate data and information is delivered to internal and external stakeholders
Create and manage audits including overseeing the creation of tools and reports to guide and assess the auditing of case practice
Design and lead research and analyses to support policy and practice improvements
Conduct regular meetings with borough office staff to discuss performance and other key findings
Develop and implement internal quality assurance and control measures for assessment tools utilized in the unit
Prepare performance evaluations based on record reviews staff interviews surveys and other measures of quality improvement
Provide technical assistance to borough office staff on policy and procedures
Attend meetings and liaise with senior leadership as needed
Provide coaching to borough office staff as needed
To Apply
Please go to or for current NYC employees and search for Job ID# 682014.
No phone calls faxes or personal inquiries permitted.
Note: Only candidates under consideration will be contacted.
Qualifications :
1. A baccalaureate degree from an accredited college and four years of fulltime satisfactory professional social services or related experience in organizations dealing directly with children and/or adolescents; such as (but not limited to) child welfare agencies DayCare educational institutions mental health groups pediatrics juvenile justice. At least eighteen months of the required experience must be in a supervisor administrative managerial or executive capacity.
2. Education and/or experience equivalent to 1 above. However all candidates must have at least eighteen months of experience in a supervisory administrative managerial or executive capacity. A Masters degree in Social Work may be substituted for one year of the required general experience.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
