IT Infrastructure Services Specialist
IT Infrastructure Services Specialist
Posted on :
31-12-2024
Employer Active
1 Vacancy
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Job Description
Tasks
- As the IT Infrastructure Services Specialist you will manage device lifecycles based on global governance
- You will oversee all reports and documentation related to IT Infrastructure Services and manage the resource libraries of technical information and solutions
- You are responsible for managing contractors third parties cloud service providers and other vendors
- You will maintain and improve our existing Cloud Solutions Services
- Developing and implementing IT Infrastructure Services and processes that align with business needs to enhance service quality will be your responsibility
- You will evaluate and drive valuegenerating sustainable improvements to existing IT Infrastructure Services for high customer satisfaction
- Managing and performing multifaceted projects in conjunction with daytoday activities is a requirement of the job
- As an IT Infrastructure Services Specialist you will need to stay uptodate on technologies solutions and architectures to optimize IT functions
- Participation in service and process improvement projects including outsourcing insourcing and service provider strategy initiatives is part of your role
- Collaborating with crossfunctional teams in network and server areas to align on standardized operating procedure guidelines is essential
Requirements
- You have a bachelors degree in computer science information technology or a similar discipline and a passion for IT and a desire to drive positive change
- Flexibility openness to change and a willingness to adapt to new challenges are qualities essential for this role
- Goal orientation and the ability to focus on both long and shortterm objectives are vital aspects of this job
- To succeed in this position a high motivation and commitment to continuously improve and succeed is a must
- Demonstrated experience in cloud solutions like Telephony/Contact Center (IaaS SaaS PaaS) is required and Knowledge in AWS environment is necessary
- Having a serviceoriented mindset and interest in understanding the needs of service consumers is also a musthave for this role
- Being able to work in an international and Englishspeaking environment is required
- Experience with IT service management tools incident handling tools and asset repositories is also crucial
- Experience in IT service delivery management and ITIL process management as well as ITIL V3 or ITIL V4 certifications are necessary requirements for this position
- Are you ready to face new challenges and actively contribute to the success of the transformation project company digital
Benefits
- Permanent contract
- Competitive salary
- Annual bonus
- Health insurance
- Hybrid work model
Employment Type
Full Time
Key Skills
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