Senior Data Scientist
Senior Data Scientist
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Job Description
Freshworks is seeking a Senior Data Scientist with expertise in Natural Language Processing (NLP) and advanced AI techniques to join our dynamic team. In this pivotal role you will drive the development of cuttingedge solutions involving retrievalaugmented generation (RAG) large language models (LLMs) and agentic AI for our innovative bots platform. You will leverage your deep knowledge and experience to tackle complex challenges deliver impactful results and shape the future of conversational AI technology.
Key Responsibilities:
- Strategic Problem Solving: Identify and define critical business problems that can be addressed through advanced machine learning and NLP techniques. Translate complex requirements into actionable data science projects.
- Advanced Model Development: Design develop and deploy sophisticated NLP models including LLMs and retrieval systems for applications such as answer generation and conversational AI. Utilize RAG methodologies to enhance model performance and accuracy.
- Algorithmic Expertise: Apply your deep understanding of machine learning algorithms statistical methods and mathematical principles to create innovative solutions that address realworld problems and drive user engagement.
- Collaboration and Leadership: Partner with product managers engineers and business stakeholders to understand requirements define success metrics and ensure alignment with business objectives. Lead crossfunctional teams to deliver endtoend solutions.
- System Architecture and Scalability: Oversee the integration of machine learning models into production systems. Collaborate with engineering teams to build scalable highperformance data pipelines and ensure robust deployment of models in live environments.
- Research and Innovation: Stay at the forefront of research in NLP AI and related fields. Contribute to the advancement of the companys technology stack and explore new methodologies to maintain a competitive edge in the industry.
Qualifications :
- Experience: Minimum of 3 years of experience in data science with a strong focus on NLP machine learning and AI technologies. Proven track record of developing and deploying NLP models and working with largescale data systems.
- Technical Skills: Expertise in machine learning frameworks (e.g. TensorFlow PyTorch) NLP libraries (e.g. spaCy Hugging Face Transformers) and experience with retrievalaugmented generation (RAG) techniques. Proficiency in programming languages such as Python and familiarity with big data technologies (e.g. Hadoop Spark) is required.
- Education: Masters or Bachelors in Computer Science Data Science Statistics or a related field.
- Problem Solving: Strong problemsolving skills..
- Communication: Excellent verbal and written communication skills. Ability to convey complex technical concepts to nontechnical stakeholders and collaborate effectively across teams.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
