Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a dedicated and experienced Remote Customer Service Representative to join our team. The ideal candidate will have excellent communication skills a positive attitude and a passion for providing exceptional customer service. This is a work from home job that can be done remotely.
Responsibilities:
Respond to customer inquiries via phone email and chat in a timely and professional manner
Resolve customer complaints and issues effectively and efficiently
Provide product information and assistance to customers
Process orders returns and exchanges accurately
Collect overdue payments for the company and handle debt collection procedures
Maintain customer records and update information as needed
Collaborate with other team members to ensure customer satisfaction
Requirements:
High school diploma or equivalent
Proven customer service experience
Excellent communication and interpersonal skills
Strong problemsolving abilities
Ability to work in a fastpaced environment
Proficiency in Microsoft Office and CRM software
Qualifications :
High school diploma or equivalent
Proven customer service experience
Excellent communication and interpersonal skills
Strong problemsolving abilities
Ability to work in a fastpaced environment
Proficiency in Microsoft Office and CRM software
Additional Information :
Send your resume and cover letter to our recruitment team and you will be reached out to with all the necessary details of the Job
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
