Guest Service Representatives
Guest Service Representatives
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Salary Not Disclosed
1 Vacancy
Job Description
Guest Service Representative
Days
Indianapolis IN
Tricoci University of Beauty Culture
3.4
Indianapolis IN
Job Details
Estimated: $22K$27.8K a year
7 hours ago
Qualifications
Customer service
Organizational skills
Computer skills
Cash handling
Leadership
Communication skills
Entry level
Full Job Description
Guest Service Representative
The Company: Tricoci University of Beauty Culture (TUBC) is a Chicagobased education company focused on the beauty industry. Founded by Mario Tricoci an accomplished leader and worldrenown innovator in the beauty industry TUBC provides a premium education that develops graduates with the skills knowledge and professionalism desired by leading companies in the industry.
Summary: Receive calls from prospective students clients and direct the calls accordingly. Ensure high customer service standards and positively influence and motivate the students. Perform administrative functions. Abide by the school state and federal policies.
Responsibilities:
Prepare work area and maintain master client file.
Ensure adequate supplies are available at the front desk.
Greet clients and schedule their services suggesting addon services.
Deliver superior customer service to each client.
Resolve client situations within company standards.
Handle all transactions for clients: Checkin Checkout Gift Card Sales and VIP Program Sales.
Assist with and sell retail products.
Clean work area regularly each day.
Actively participate in sales promotions.
Close out and balance the cash drawer after each shift.
Responsible for cash drawer accuracy.
Ensure the new client card is filled out correctly and that each client understands that All services are performed by students under the supervision of licensed Teachers.
Dust and restock retail shelves.
Maintain an accurate client system database.
Comply with all state federal and campus policies.
Assist with special projects.
Knowledge Skills and Abilities:
Superior Customer Service Skills consistent communication skills
Team Player
Cash Handling
Detail Oriented Computer skills
Good organizational skills
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
