E-Commerce Manager Raffles and Fairmont Hotels Resorts
E-Commerce Manager Raffles and Fairmont Hotels Resorts
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
The eCommerce Manager will be responsible for driving digital success across our hotels in the US LATAM & Caribbean. Reporting to the global eCommerce Director they will be actively involved in conducting hotel audits and working towards maximizing direct and indirect online performance. Responsibilities and essential job functions include but are not limited to the following:
- Act as Hotel digital and eCommerce leader and subjectmatter expert providing strategic and tactical recommendations to drive properties performance across channels
- Build strong and close rapport with hotels digital teams providing guidance overseeing their ecommerce and digital strategy and aligning it with the overall departmental objectives
- Support hotels in strategic planning and execution of digital marketing activities through global partners vendors and agencies including but not limited to SEM email marketing social media display and programmatic metasearch OTA ads
- Design and develop learning material for hotels including userguides handbooks webinars
Qualifications :
- A minimum of 5 years of experience in eCommerce and Digital Marketing in Hospitality Tourism or Retail
- A degree in Hospitality Management or Marketing and Communications
- Digital Performance Expertise: Ability to build and lead a team of inhotel digital experts
- Strong analytical expertise: data oriented with focus on Tableau GA4 OTA extranet media agency reports
- Understanding of Distribution: CRS PMS connected partners
- Knowledgeable in luxury trends and expectations
Additional Information :
Visa Requirements: Must Legally be authorized to work in the United States
- Salary Range $ annually
- Excellent Company benefits including medical dental vision life insurance and 401K Retirement plan.
- Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit
Do what you love care for the world dare to challenge the status quo! #BELIMITLESS
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
