Project Manager - Eurofins Environment Testing Northwest Tacoma

The Project Manager (PM) position will be located in Tacoma WA with the possibility of working remotely.  It is accountable for coordinating and managing clients projects through all phases of laboratory operations including project setup and maintenance login review communication of analytical issues client account maintenance reporting invoicing bottle orders client pickups and identification of work share facilities. The PM role fosters and develops client relationships in support of the laboratory mission.

Essential Duties and Responsibilities:
Project setup both commercial and Department of Defense programs
Project review in LIMS
Sets up project
Adds any project notes (special reporting and invoicing instructions etc.)
Reviews project documentation
Adds any project documentation to central repository
Sets up client for TotalAccess/My EOL
Manages purchase orders task orders contracts and change order requests
Verifies that lab compound lists and limits meet project requirements for new projects not quoted
Adds any project specific limits / lists to LIMS
Deliverable assignment and delivery route
For new projects not quoted confirms that EDD format is available (deliverable assignment and delivery route). Submits a helpdesk ticket for any new formats needed.

Communicates project details to operations
Initiates project kick off call with client and pertinent staff if needed
Engages work share labs service centers and nonEurofins Environment Testing locations as
needed for new projects not quoted
Works with operations to ensure adequate capacity for incoming work (forecasting)
Provides updates to operations on upcoming work
Familiarity with state and national program requirements as it pertains to work mix
Create bottle orders
Schedules courier or field sampler if needed
Confirms nonEurofins Eurofins Environment Testing subcontract labs are on the approved list and setup as vendors for new work
Initiates approval process for any subcontract labs not on the approved list
Generates subcontract paperwork
Generates accounting software requisition when sending subcontract samples
Verifies that lab certification meets project requirements
Verifies that lab compound lists and limits meet project requirements for new quotes
For new quotes confirms that EDD format is available (delivery assignment and delivery
route). If a new format is needed submits
For new quotes confirms that EDD format is available (delivery assignment and delivery
route). If a new format is needed submits a helpdesk ticket
Engages work share labs service centers and non Eurofins Environment Testing locations as needed for new quotes
Provides supporting documentation to client as needed (contact list bottle table with
preservation etc.)
Sample Receipt
Communicates any issues to clients for duration of project
Manages incoming work for Rush and short holds
Reviews login
Resolves login issues with client
Informs client of any login discrepancies
Sets samples to available after review
Sends client sample receipt confirmation
Reviews draft invoice
Confirms that any client needed information (purchase order project number etc.) is
recorded in LIMS for invoicing
Reporting
Client specific report requirements
Reviews job list daily and manages due dates
Communicates any expected delays to clients before the job due date
Confirms any data anomalies (filtered > dissolved deviations from historicals etc.) with operations before submitting to client

Reviews reports and EDDS before issuing to the client
Confirms correct report format and EDD format is used
Creates and issues final report by client due date
Issues final data packages
EDD checkers
Data upload
Compiles case narratives
Invoicing
Sets up delivery route
Reviews final invoice before issuing to client
Generates credit/debit memos as needed
Submits credit/debit memos for approval
Submits approved credit/debit memos to client if needed
Submits revised invoices
Initiates follow up calls to confirm correct invoicing
Works with collections on A/R follow up
Regular review of A/R status

Client setup
Work with CSM to communicate lab capabilities to the client
Requests new client review
Confirms sales assignments with Client Relations Manager
Takes new quote requests from clients
Reviews client contract requirements / coordinates review.
Reviews purchase orders
Submits purchase orders for approval and returns approved orders to client
Follows up on client terms and credit limit
Account Maintenance
Follow up calls and visits with clients
Provides technical support as needed
Uses company resources to follow up on client requests
Familiarity with company capabilities and key contacts
Forward opportunities and leads to sales
Forecasts upcoming work
Asks for the next opportunity
Area of responsibility (air regulations etc.)
Quotes & Proposals
Initiates project QAPP review with operations QA and subcontract labs as needed
Initiates technical support from operations as needed (special requests method development technical review etc.)

Quote generation and approvals
Reviews client quote requests for capabilities certifications scope
Confirms client contracts (if applicable) and pricing
Determines lab placement for the work
Confirms that lab certification meets project requirements
Confirms that lab compound lists and limits meet project requirements
Creates quotes
Submits quotes for approval
Sends quotes to client
Forecasts quotes
Provides QAPP / SOW information to the client as needed
Updates status in LIMS
Account maintenance
Submits client complaints and participates in correction action / follow up as needed
Communicates client issues/complaints to sales
Follows up on client requests
Supports the follow up of quotes/bids for tracking purposes

Qualifications :

• BS/BA in Chemistry/Sciences or related field (four years related experience may substitute for a degree) 
• Authorization to work in the United States indefinitely without restriction or sponsorship.
• Professional working proficiency in English is a requirement including the ability to read write and speak in English

Experience: 

• 6 months of clientrelationship/customer service experience required
• Candidates with 23 years client service experience preferred.
• Prefer some bench chemist or field experience
• Requires additional lab training in methods and QA across multiple departments

Additional Information :

Position is fulltime MondayFriday 8:00 a.m.5:00 p.m. with occasional overtime and weekend hours as needed. 

Compensation range: $67725 to $71000 per year depending on qualifications and experience.

We will consider remote candidates.

Eurofins Environment Testing (USA) provides a compensation range for informational purposes the actual base salary may vary based upon but not limited to relevant experience and skill set base salary of internal peers business sector and geographic location.

We support your development! Do you feel you dont match 100% of the requirements Dont hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression race nationality age religion sexual orientation disability and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025 through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: ;

Company description: Eurofins Scientific is an international life sciences company providing a unique range of analytical testing services to clients across multiple industries to make life and our environment safer healthier and more sustainable. From the food you eat to the water you drink to the medicines you rely on Eurofins laboratories work with the biggest companies in the world to ensure :40 the products they supply are safe their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food environment pharmaceutical and cosmetic product testing and in discovery pharmacology forensics advanced material sciences and agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics discovery pharmacology forensics advanced material sciences and in the support of clinical studies as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and invitro diagnostic products.

In over 35 years Eurofins has grown from one laboratory in Nantes France to 61000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200000 analytical methods to evaluate the safety identity composition authenticity origin traceability and purity of biological substances and products. In 2022 Eurofins generated total revenues of EUR 6.7 billion and has been among the best performing stocks in Europe over the past 20 years.

As a Eurofins employee you will become part of a company that has received national recognition as a great place to work.  We offer excellent fulltime benefits including comprehensive medical coverage life and disability insurance 401(k) with company match paid holidays paid time off and dental and vision options.

Eurofins is a M/F Disabled and Veteran Equal Employment Opportunity and Affirmative Action employer.
 
Eurofins Environment Testing Businesses in the US are routinely engaged in Federal Contracts. Federal Government vaccination mandates may apply to staff working in these businesses. Successful applicants may be required to confirm vaccination status or demonstrate eligibility for medical or religious exemptions prior to commencing employment.  In addition certain positions require travel for which vaccination is required in accordance with Eurofins policy.

Eurofins is a M/F Disabled and Veteran Equal Employment Opportunity and Affirmative Action employer.

Remote Work :

No

Employment Type :

Fulltime