Field Service Engineer - Level 2 - Gatwick region
Field Service Engineer - Level 2 - Gatwick region
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We have an amazing opportunity right now to join our Service department based in the Gatwick region covering customers such as Gatwick Airport.
As a Field Service Engineer II youll be part of a supportive and collaborative team committed to sharing knowledge and helping each other succeed. Your role involves troubleshooting servicing installing and repairing Trace and XRay equipment at customer sites specifically Gatwick Bournemouth & Southampton ensuring first class customer satisfaction.
Join us and well help build your career further offering excellent opportunities for growth across the business both locally and globally. Youll experience an inclusive environment with strong leadership and a focus on safety and wellbeing. Youll also have the flexibility to choose from a wide range of benefits to suit your lifestyle offering you and your family support from a health and wellbeing financial and lifestyle perspective.
Due to the sensitive nature of the work involved we can only consider applicants that are eligible for the UK security clearance.
Duties and responsibilities:
- Meet daily service repair needs and drive customer satisfaction
- Install repair and maintain Explosive Detection Systems and CT XRay and Baggage Handing equipment in the field; provide customer training as needed.
- Document all inspections maintenance and repair work promptly.
- Manage repair parts cycle time order install and return parts efficiently.
- Review logs for open issues prepare formal reports to customers.
- Maintain and calibrate tools and test equipment.
- Provide technical support to customers and peers.
- Participate in site surveys pilot programs special projects and meetings.
- Establish and maintain close relationships with senior FSEs and Product Managers.
- Ensure compliance with health safety and environmental policies.
Qualifications :
- Level 3 Engineering qualification (electrical electronic mechanical) or equivalent work experience
- Proficiency in reading electrical/mechanical schematics.
- Strong troubleshooting skills and experience in field repair of electrical and electronic systems
- Computer literacy; MS Office Suite proficiency and aptitude for learning specialized software
- Excellent communication organizational and interpersonal skills
- Strong customer service orientation and ability to handle stressful situations
- Selfmotivated reliable and accountable individual
- Willingness to travel at short notice
- Manual handling ability.
Additional Information :
We offer
Join us and well help build your career with excellent training and opportunities for career growth across the business both locally and globally. Youll experience an inclusive environment with strong leadership and a focus on safety and wellbeing. Youll also have the flexibility to choose from a wide range of benefits to suit your lifestyle offering you and your family support from a health and wellbeing financial and lifestyle perspective.
Join us and work for a worldleader with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race colour religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.
At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers Smiths Group plc)
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
