Desktop Support Specialist
Desktop Support Specialist
Posted on :
28-12-2024
Employer Active
1 Vacancy
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Job Description
Skills/Knowledge Required:
- 57 years Win7 and Win10 operating systems knowledge
- Ability to perform logical OSI layer troubleshooting to determine root cause of errors
- Working knowledge of TCP/IP DHCP DNS and LAN/WAN networks
- Subnetting and basic network security
- Familiarity with ServiceNow ticketing system and reporting metrics
- Experience developing and deploying attended/unattended imaging/OS installation and virtual backups
- SCCM software deployment & management tool
- Remote desktop / remote support software experience for technical troubleshooting
- Microsoft Office 2016 and O365
- Microsoft Teams/web conferencing services
- Data storage migration and archiving best practices
Functional Knowledge Required:
- Bachelors of Science in Computer Science Life Science or equivalent industry experience
- CompTIA A N or S optimal
- 5 years of relevant technical experience including (but not limited to); Windows OS networking remote computing and backup systems
- AWS S3 storage and Virtual Workspace experience a plus
Employment Type
Full Time
Key Skills
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