Systems Implementation Manager
Systems Implementation Manager
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Job Description
Requirements
Key Responsibilities:
- Successfully lead System Implementation Projects for each customer across the business meet agreed implementation and integration deadlines and proactively manage customer and stakeholder expectations.
- Ensure the delivery of System projects benefits through the correct cost and tracking mechanisms.
- Drive the use of WATERFALL AGILE & SCRUM methodology across all systems projects. Apply knowledge and experience of related process and tools including Process Mapping Risk Management Gate Reviews Control Plans etc. throughout each project.
- Manage all key Systems projects provide clear visibility of key steps that need to be achieved.
- Develop appropriate reports within appropriate systems
- Develop and maintain strong relationships with project sponsors crossfunctional teams customers business partners and stakeholders.
- Ensure excellent verbal and written communication skills organisation negotiation ability and initiative.
- Support other Technology teams by communicating customer requirements clearly and on time and communicating lead times back to customers.
- Design develop and validate balanced scorecards and dashboards for organisation and customers and make recommendations on improvements
- Act as a lead contact for warehouse management systems for priority issues.
- Identify mutually beneficial improvement initiatives (including processes and systems) in collaboration with internal/external customers.
- This list is not exhaustive and the successful position holder may be required to carry out any task which the Company might reasonably require you to do.
Skills/Experience/Qualifications:
- Full E2E exposure to multiple WMS TMS technical capabilities including ERP and CRM
- Experience and knowledge of ITIL framework and practices.
- Experience of managing/supervising a team in a warehouse/production environment
- Background working in Ecommerce and FMCG business
- Extensive multiple WMS Experience with a clear focus towards implementation integration system support desk up to level 2 initially.
- Strong communication and organisation skills
- Strong relationship building skills; Good customer focus with excellent attention to detail
- Calm under pressure and ability to shift resources around where needed to accommodate demands from multiple projects
- Results driven
- Progressive experience in Supply Chain management including responsibilities for/to: Production; Health Safety & Environmental; Quality; Distribution
- Experience working in environments utilising Continuous Process Improvement programmes.
- Full understanding of technical system capabilities. Platforms including multiple WMS TMS CRM S Webshops ERP (ability to demonstrate an understanding of 1 or more of these platforms)
- Full understanding of WMS Integration to multiple platforms using various of techniques (API / EDI etc)
- The willing to learn and understand new systems through selflearning knowledge libraries and communication.
- Superuser implementation and management
- Understanding of BRC
- Full UK Driving Licence
- Successful candidate will be required to undergo a basic Disclosure and Barring Services (DBS) Check.
Benefits
Key Responsibilities: Successfully lead System Implementation Projects for each customer across the business, meet agreed implementation and integration deadlines and proactively manage customer and stakeholder expectations. Ensure the delivery of System projects benefits through the correct cost and tracking mechanisms. Drive the use of WATERFALL, AGILE & SCRUM methodology across all systems projects. Apply knowledge and experience of related process and tools, including Process Mapping, Risk Management, Gate Reviews, Control Plans etc., throughout each project. Manage all key Systems projects provide clear visibility of key steps that need to be achieved. Develop appropriate reports within appropriate systems Develop and maintain strong relationships with project sponsors, cross-functional teams, customers, business partners and stakeholders. Ensure excellent verbal and written communication skills, organisation, negotiation ability and initiative. Support other Technology teams by communicating customer requirements clearly and on time, and communicating lead times back to customers. Design, develop and validate balanced scorecards and dashboards for organisation and customers and make recommendations on improvements Act as a lead contact for warehouse management systems for priority issues. Identify mutually beneficial improvement initiatives (including processes and systems), in collaboration with internal/external customers. This list is not exhaustive and the successful position holder may be required to carry out any task which the Company might reasonably require you to do. Skills/Experience/Qualifications: Full E2E exposure to multiple WMS, TMS technical capabilities including ERP and CRM Experience and knowledge of ITIL framework and practices. Experience of managing/supervising a team in a warehouse/production environment Background working in Ecommerce and FMCG business Extensive multiple WMS Experience with a clear focus towards implementation, integration, system support desk up to level 2 initially. Strong communication and organisation skills Strong relationship building skills; Good customer focus with excellent attention to detail Calm under pressure and ability to shift resources around where needed to accommodate demands from multiple projects Results driven Progressive experience in Supply Chain management, including responsibilities for/to: Production; Health, Safety & Environmental; Quality; Distribution Experience working in environments utilising Continuous Process Improvement programmes. Full understanding of technical system capabilities. Platforms including multiple WMS | TMS | CRM S ] Webshops | ERP (ability to demonstrate an understanding of 1 or more of these platforms) Full understanding of WMS Integration to multiple platforms using various of techniques (API / EDI etc) The willing to learn and understand new systems through self-learning knowledge libraries and communication. Superuser implementation and management Understanding of BRC Full UK Driving Licence Successful candidate will be required to undergo a basic Disclosure and Barring Services (DBS) Check.
Employment Type
Full Time
Company Industry
Freight and Package Transportation / Transportation / Logistics /
