RVP Mid-Market Sales
RVP Mid-Market Sales
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Job Description
We are seeking an accomplished RVP MidMarket Sales to lead and execute Freshworks strategy for the midmarket segment. As a key leader within the sales organization you will oversee the growth and performance of the midmarket sales team driving scalable solutions and fostering a culture of excellence. This role is ideal for a dynamic leader with a customerfirst mindset who excels in a fastpaced resultsdriven environment.
Strategic Execution:
- Develop and implement a midmarket sales strategy aligned with company objectives focusing on growth and scalability.
- Identify and pursue market opportunities to drive predictable sustainable revenue.
CustomerCentric Sales Management:
- Ensure the team delivers tailored solutions for midmarket customers (employees) with a focus on operational efficiency and quality customer engagement.
- Serve as an executive contact for key accounts providing support for complex customer needs and driving retention.
Operational Rigor:
- Define and track KPIs to ensure the achievement of revenue and performance targets for the midmarket segment.
- Use datadriven insights to enhance sales motions optimize pipeline management and increase win rates.
Team Leadership and Development:
- Lead and develop a highperforming sales team by recruiting mentoring and retaining top talent.
- Foster a collaborative and inclusive team culture empowering individuals to excel and innovate.
CrossFunctional Collaboration:
- Work closely with marketing product and customer success teams to align on gotomarket strategies and ensure a seamless customer experience.
- Advocate for midmarket customer needs ensuring internal teams prioritize solutions that meet customer expectations.
Qualifications :
Experience:
- 10 years of experience in SaaS ITSM or EX sales with at least 35 years in a leadership role managing teams.
- Proven track record of driving growth within midmarket sales and delivering results in a highgrowth environment.
Expertise:
- Strong understanding of SaaS and ITSM solutions with experience addressing the unique requirements of midmarket customers.
- Experience with EX tools especially in onboarding and engagement for midsized enterprises.
Leadership Behaviors:
- Cultivate a Growth Mindset: Inspire innovation by encouraging calculated risks and fostering continuous improvement.
- Champion the Customer: Embed customer needs into strategic planning and advocate for excellence across the customer journey.
- Lead with Vision: Communicate a clear vision for midmarket growth and align team efforts to achieve longterm success.
- Execute with Excellence: Establish accountability and operational efficiency to ensure consistent delivery of results.
- Invest in People: Mentor and coach team members fostering a sense of belonging and supporting career development.
Additional Information :
The targeted annual base salary range for this position is $183000 $229000 USD.
Compensation is based on a variety of factors including but not limited to location experience jobrelated skills and level. Bonus/equity may be available.
Freshworks offers multiple options for dental medical vision disability and life insurances. Equity ESPP flexible PTO flexible spending commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
