Workforce Support Specialist GWO EMEA

Mission

The Workforce Support Specialist will directly provide employees and leaders with day to day HR support.  They will work at the forefront of our digital HR toolset to support HR policies procedures and programs of a specific group of countries/sites/functions in EMEA.  They will have primary support assignments but will be able to work across multiple groups/sites as needed. Reporting to the Hub Leader this individual will be the main point of contact for employees and managers regarding a broad range of employee / manager topics and inquiries for their region.

Critical Objectives/Outcomes

• Provides positive employee relations & manager capability support across our sites. Use observations and data to recommend ER strategies and initiatives that will support employee morale and engagement. 
• Works in strong collaboration with all teams within the HR community including the broader GWO organisation HR Business partners and COEs.  Strong collaboration will  ensure employee inquiries and issues are resolved in a timely friendly and comprehensive way supporting the goal of enhancing the employee experience. 
• Supports employees managers with traditional support type of activities such as promotions investigations corrective actions PIPs  terminations and restructuring activities.
• Main point of contact for employees for HR related inquiries complaints and customer service (e.g. case management policy or protocol navigation).
• Primary liaison with HRBP and GWO hub lead  and colleagues regarding policy reviews policy improvements training opportunities etc. 
• Support HRBP in labour relations and WC topics
• Support leaders on finding and using resources on core processes such as GPS Performance Management Development etc.  
• Coach employee leaders as needed on how to navigate and resolve key leadership processes 
• managing conflicts etc. 
• Build and maintain relationships & partnerships with assigned sites/groups.
• Master our digital toolset in particular ad.a/Servicenow. Support and resolve regional employee relations issues using servicenow. Continually look for ways to use technology to aid HR and EE experience.
• Support key projects focused on new process or capability development/enhancement. 
• Identify and lead opportunities to standardise work to drive efficiency effectiveness and experience across BUs and countries

Skills & Capabilities

• Excellent verbal and written communication skills.
• Thorough understanding of human resources and labor relations principles practices and procedures especially within the primary country/countries of responsibility.
• Ability to manage multiple priorities/cases at once knowing when to reach out for support and escalate as needed. 
• Ability to successfully use digital case management and workflow management tools to complete core activities and drive incremental value.
• Ability to develop and maintain positive relationships with employees functional leaders and other stakeholders.
• Ability to compile research and analyze information.
• Ability to compose and present comprehensive reports.
• Strong change leadership skills

Qualifications :

Requirements and Prior Experience

• Bachelors degree in Human Resources Business or related field preferred
• At least three to six years of related experience required
• The role will require occasional travel to various sites across the region 

Additional Information :

Hours: 37.5 hours per week

What we can offer:

• 25 days annual leave plus usual bank holidays (or equivalent shifts)
• Annual bonus opportunity
• Private Medical Insurance
• Health benefit cash plan
• Pension with up to 10% Employer contributions
• Life assurance 4 x basic salary
• Employee Assistance scheme including life & legal advice. 
• Free onsite Parking
• Subsidised Hot/cold food Canteen
• Structured learning and development / Mentoring program
• International environment 
• A growing and welcoming team with a good spirit!

Sources and related content

Who we are! Our Story:

Each of us Every day! Eight Values. One Team!

Being open to every voice every day brings our value of diversity to life and makes Avery Dennison a vibrant and engaging place to be. We understand diversity and equal opportunities as enrichment for our futureoriented work. Across our diverse global team every voice makes us stronger. When we listen to and learn from each other there is no limit to what we can achieve together. Each of us is unique and we appreciate bringing together different personalities and talents.

Avery Dennison is an equalopportunity employer. In the EMEA region we have these Employee Resource Groups: 

• EmpoWer focusing on the engagement mentoring and promotion of women
• Mental Health striving to provide a safe space for employees to discuss mental health issues in the workplace
• Unite supporting the LGBTQI and ally community in the EMEA region

To find out more about all our employee resources groups globally as well as our Diversity Equity & Inclusion approach please go to our Diversity and Inclusion pages in the About Us section of our website: ;

At Avery Dennison we do what we love and we love what we do Just click here and get to know us better: Life @ Avery Dennison (linkedin.com/company/averydennison/life/emea)