WHAT YOULL DO:
You will work with all departments to coordinate existing programs for all points of our client lifecycle for the CFPB and FHFA. Working with intradepartmental partners is critical to driving program success. Additionally there will be multiple programs requiring ownership so understanding the value of prioritization is important. You will work remotely reporting to the EVP Data Office and Client Ops.
Skills:
- Organize programs and activities following the mission and our goals.
- Support all aspects of program management with the CFPB and FHFA.
- Create operating plan and deliverables for lifecycle of all programs.
- Manage quality of deliverables dependencies and outcomes to ensure that program goals are achieved on time and budget.
- Coordinate delivery of the program portfolio with Client Services Delivery Account Development Member Support and other teams.
- Manage multiple internal programs concurrently while also contributing to the successful onboarding of new client integrations.
- Champion and manage new projects to completion to improve and improve operational processes and maximize system resources
- Perform business process redesign change management current state assessments and future state roadmaps.
- Move fluidly from the big picture to details and allow the engineering teams to deliver complex and strategic phases often.
- Resolve communication challenges and develop relationships with partners at all levels.
Required Experience:
- 7 years Program Project and/or Account management experience in a clientfacing role.
- 5 years public Sector Experience
- Stay up to date with industry trends
- Working knowledge of SaaS and PaaS technologies and concepts.
- Experience creating detailed demos that are tailored to customers pain points.
- Must have an ability to work in a highpressure and be able to handle several programs and tasks simultaneously.
- Improve document and implement process changes and improvements.
- Bachelors degree.
Qualifications :
Benefits:
- Great compensation package and annual performancebased bonus target of 15%.
- You begin accruing 3 weeks of vacation a year starting on your first day (4.62/hours a paycheck).
- 401K with a 4% company match with immediate vesting.
- Comprehensive health dental and vision plans.
- Remote work environment #liremote
- 5 sick days each calendar year.
- 12 paid company holidays and 2 paid volunteer days.
- Wellness programs online discounts employee discounts pet insurance employee stock purchase programs and more.
Additional Information :
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity engagement collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is awardwinning; Great Place To Work in 24 countries FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion color sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Remote Work :
Yes
Employment Type :
Fulltime