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You will be updated with latest job alerts via emailCreate monitoring checks for the applications using monitoring tools like ICINGA AppDynamics and New Relic & other tools
Relevant experience in the operation of IT services ideally in the monitoring of IT services applications and web servers.
APM (Application Performance Management) Log Monitoring Dashboards and MTTI are more than just terms for you ideally you know the tools like Icinga AppDynamics and New Relic or similar
Create monitoring checks for the applications using monitoring tools (like Icinga AppDynamics and New Relic)
Develop and modify custom monitoring checks using scripts (shell powershell Python NodeJS/Javascript)
Manage the monitoring tool installation on the servers and regular housekeeping patching monitoring and trouble shooting.
Add and configure roles users and groups for the monitoring tools.
Provide Oncall support for critical incidents.
Create & maintain documentation of the environment monitoring policies and procedures.
Technical escalation support collaboration with onsite/offshore team and customer coordinators Stakeholders Management Technical documentation and Training delivery.
Quality delivery of services committed to the customer as per the defined Service Levels and KPIs
Demonstrated ability to handle deliverables meet deadlines and adapt to changing priorities
Define and implement monitoring best practices
Ensure Customer Satisfaction in the services delivered
Identify areas of process and efficiency improvement within monitoring ; recommend prioritized enhancements and close implementation
Ensure the required reports (MSR) are accurate and delivered on time
Support in technical proposals preparation for new and existing services.KeywordsICINGA AppDynamics New Relic Data Dog Prometheus Splunk & ELK Scripting IT Infrastructure Automation Cloud Infrastructure Kubernetes DockerQualifications
Expertise in
Linux / Windows server administration
Containerization technologies (Docker Kubernetes )
Scripting PowerShell / Shell / Ansible / Python / Perl / Bash/ Javascript
Cloud Azure / AWS and Google Cloud (preferably certified)
Application Monitoring by Configuring Infra Monitoring Tools (ICINGA AppDynamics NewRelic DataDog Splunk & ELK)
Knowledgeable in
Applications Deployments
Basic Oracle Database Administration (SQL Server / MySQL / Mongo DB )
Infrastructure automation and DevOps pipeline tools (GIT Jenkins Ansible terraform)
Network infrastructure Firewall Load balancing setup and Security implementation
Excellent communication and interpersonal skills
Knowledgeable in ITIL Service Management Framework (Incident Change Problem management)
Qualifications :
B.E/B.Tech/M.Tech/BCA/BScCS/MCA
Additional Information :
68 years of experiance
Remote Work :
No
Employment Type :
Fulltime
Full-time