What you get to do in this role:
- Drive Improvements in performance scalability and reliability of ServiceNow Platform products and services
- Work within agile software development process certify products for release readiness in terms of performance scalability and reliability
- Benchmark key business flows against production scale infrastructures data volume and concurrency to simulate large customers
- Review customer usage patterns customer logged performance defects and enhance performance test coverage based on gaps identified. Proactively suggest performance use cases and data loads for testing
- Create infrastructure automation and tools that drive realistic loads against the core services of our platform
- Architect and drive complex performance engineering projects that measure the characteristics of systems running under dynamic realworld workloads
- Log and track performance bugs collect and report performance metrics
- Support engineering organizations introubleshooting or addressingissues with performance environments maintain test branches and support merge activities
- Stay uptodate with latest developments in the industry on performance testing practices and apply them in performance testing initiatives. Learn quickly when facing new situations apply new concepts and principles to address problems
- Enable peers in engineering customer support and cloud teams to leverage tools built to provide related services
Qualifications :
To be successful in this role you have:
- 2 years of experience in driving performance testing / engineering projects and solutions. Proven experience with concurrency multithreading and distributed system architectures
- Strong handson technical skills and experience in developing performance testing strategy performance testing process in enterprise software platforms and applications
- Proven skills in JMeter and/or other industry standard performance testing frameworks such as Load Runner
- Strong skills in monitoring & reporting frameworks such as Splunk Grafana
- Highly skilled in DB SQLs analyzing performance issues at DB layer and recommending solutions
- Skilled in scripting / programming with languages such as Java Java Script Python Shell scripts
- Ability to carry out root cause analysis of complex performance issues analyze results and recommend solutions
- Solid understanding and experience with agile software development methodologies
- Ability and experience in working with globally distributed crossfunctional teams to drive results
- Strong problemsolving and analytical skills with an aptitude for learning new technologies
- BS/MS Degree in Computer Science or equivalent with proven experience in performance testing/engineering for mission critical software products & services
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Fulltime