Senior Staff Software Engineer

Impact Overview:

ServiceNow Impact is a personalized value acceleration solution that helps customers realize the value of their ServiceNow investments. It provides AIdriven recommendations and ServiceNow expertise to assess the readiness of organizations for adopting ServiceNow AI innovations quickly align investments with business objectives and track the value delivered.

Team:

Our engineering team utilizes the ServiceNow platform to create worldclass applications for our customers with a primary focus on user experience and content. The ServiceNow Next Experience framework equips us with modern UI tools (GraphQL Redux) to develop a seamless web interface. Additionally we leverage Gen AI capabilities from the Now Platform to generate meaningful content for our customers to act upon. We are seeking engineers who are passionate about solving complex enterprise challenges and eager to use stateoftheart Generative AI tools.

What you get to do in this role: 

• Gain exposure to teams across different areas within and beyond the development organization and learn how ServiceNow operates its business including a fastgrowing product area.
• Work with diverse technologies and tackle problems that require innovative solutions including but not limited to AI and GenAI integrating thirdparty tools with ServiceNow optimizing existing SN solutions and more.
• Build highquality clean scalable and reusable code by adhering to best practices in software engineering architecture and processes (e.g. Code Reviews Unit Testing).
• Collaborate with product owners to understand detailed requirements and take ownership of code from design through implementation test automation and delivery of a highquality product to users.
• Design intuitive software that enables customers to extend and customize functionality to meet their specific needs.
• Contribute to the design and development of new products and features while enhancing the existing product suite.
• Mentor colleagues and encourage knowledge sharing.

Qualifications :

To be successful in this role you have:

• A passion for JavaScript and the web as a platform with a focus on reusability and componentization.
• Advanced knowledge of data structures algorithms objectoriented design design patterns and performance/scale considerations.
• Experience with modern UI frameworks such as Angular React or Vue.
• Advanced experience working with relational databases including development troubleshooting and performance optimization.
• Experience with multiple technology stacks such as Cloud Dev Platforms Web Dev Frameworks or serviceoriented architecture.
• The ability to manage multiple projects with significant technical risk across teams and processes; potentially serving as a functional lead or technical owner.

Basic Qualifications:

• 10 years of experience with JavaScript or a similar objectoriented language.

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Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

For positions in this location we offer a base pay of $163000 $285200 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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