- Acts as a strategic thought partner to senior most leaders in the Americas Sales organization leveraging deep insights and foresight to shape and drive the strategic people agenda. Engages in highlevel strategic discussions to align people strategies with longterm business goals.
- Designs and executes the regional talent strategy focusing on attracting developing and retaining top talent to meet current and future business needs. Develops innovative talent management practices that align with the organizations vision and objectives.
- Executes with agility adapting quickly to changing business environments and priorities. Demonstrates the ability to pivot strategies and plans in response to emerging trends and business needs.
- Understands and navigates regional complexities ensuring that people strategies are culturally sensitive and developed to address the unique market challenges and opportunities presented by a matrixed workforce.
- Proactively anticipates risks related to people and organizational dynamics developing mitigation strategies to address potential challenges before they impact business performance. Provides risk assessments and contingency plans as part of the strategic planning process.
- Connects the dots between the overall business direction and impact of people decisions in order to influence the right business choices to fulfill business objectives. Contributes to the development and delivery of the BU business plans and contributes to the scoping of key business initiatives.
Key Responsibilities:
- Contributes to business growth by applying a longterm vision and translating business needs to strategic people needs across the talent leadership development change and culture agenda; develops business unit People strategy and strategic (35 year) people plan to support the achievement of business goals
- Partners with the Business Unit leader and acts as a trusted advisor providing strategic insight to the future direction of the BU seniorlevel people topics and contributes to organization design and development initiatives that drive the organizational effectiveness of the business unit.
- Acts as the voice of the business in the HR function and partners/contracts across the HRBP team the COEs (centers of excellence) and Ops to ensure business needs are represented and that fitforpurpose HR solutions are developed and deployed for key business needs. Serves as the single point of contact for Sr Business Leaders within the organization and works collaboratively with HR experts and People Services to ensure the effective fulfillment of business needs and overall effectiveness of the HR function.
- Acts as key strategic HR lead consultant and coach to Senior business leaders to enable the development of their people leadership capabilities and maximize their impact on people and engagement as well as providing strategic insight on peoplerelated topics.
- Uses and analyzes data and trends to inform guidance to business leadership and to measure success: learn iterate and improve; analyze trends and develop proactive actions.
- Builds/designs and executes:
- Strategic workforce planning
- Calibration and succession planning
- Organization design change management and culture
- Leadership and team development
- Relevant workforce trends which will impact the BU
Qualifications :
To be successful in this role you have:
- A minimum 10 years of experience in direct executive client support and management coaching experience as well as team development/management.
- Experience supporting technology SaaS businesses
- Outstanding interpersonal and communication skills including problem solving collaboration and relationship building.
- Ability to thrive in an ambiguous high growth fastpaced environment.
- Ability to excel strategically operationally and tactically
- Credibility and integrity in communications to ensure information flows both upward and downward.
- Confidence to challenge respectfully to influence business decisions.
JV22
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
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For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Fulltime