- Provide second level support for incoming requests and incident reports
- Assist in providing technical support to end users of IT network (LAN/WAN) infrastructure
- Performs thorough analysis and diagnosis of complex networking issues
- Provide network architecture for new technologies and integration into existing network
- IP address management
- Implementation of changes to current network services
- Monitor infrastructure performance and recommend adjustments to ensure optimal response time
- Maintain integrity of the network and security
- Install hardware and software according with the procedures
- Assist in maintaining the computing equipment inventory
- Maintain relationships with third parties
- Diagnose repair and/or follow up the service process for faulty equipment
- Completes and follows up all the documentation involved in daily activities
Qualifications :
- Proficient with Cisco IOS NXOS and ASA software
- Experience with routing protocols (OSPF EIGRP etc.)
- Strong understanding of switching technologies (VLANs STP VTP EtherChannel etc.)
- Knowledge of network security practices and firewall configuration (acl routemaps dot1x)
- Familiarity with VPN technologies
- Experience with network monitoring and management tools
- Ability to work with network simulation tools (GNS3 Cisco Packet Tracer)
- Understanding of Quality of Service (QoS) and network optimization techniques
- Knowledge of IPv4 and IPv6 addressing and services
- Knowledge of Checkpoint firewalls is highly appreciated
- Cisco Certified Network Associate (CCNA) and/or Cisco Certified Network Professional (CCNP) (optional but highly regarded)
- Strong analytical and problemsolving abilities
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Detailoriented with strong organizational skills
- Committed to continuous learning and professional development
Additional Information :
!!!! Hybrid work 2 or 3 days/week from the office
Benefits:
- Full access to foreign language learning platform
- Personalized access to tech learning platforms
- Tailored workshops and trainings to sustain your growth
- Medical subscription
- Meal tickets
- Monthly budget to allocate on flexible benefit platform
- Access to 7 Card services
- Wellbeing activities and gatherings
Remote Work :
No
Employment Type :
Fulltime