Systems Administrator
Systems Administrator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Role:
To provide technical administrative support to all functions of the business and be a key operator (super user) of the internal systems covering Customer Relationship Management (CRM) sample registration and reporting on the Laboratory Information Management System (LIMS).
Main Duties:
- Monitor and review the performance of the internal LIMS and CRM software and action/notify the relevant support team(s) as required to implement fixes/upgrades.
- Manage and filter the IT tickets requested by the laboratory.
- Add new tests to the systems.
- Attend and represent the business at monthly meetings with the Eurofins Group developments teams.
- Undertake regular reviews/tests of our applications and check that system updates are functioning adequately to be transferred to the live system. Including setting up tests and templates.
- Present draft system updates/new releases to both internal and external stakeholders and communicate the feedback.
- Daily sending of reports and all administration relating to reports including but not limited to requesting PO numbers managing payment requests closing the file filing and archiving.
- Add technical reports to customer portals and log noncomplaint test results.
- Create and manage distribution lists within the systems.
- General office administration for all functions including but not limited to ordering standards for testing contract reports standard operating procedures creating electronic forms filing and any other administration as required.
- Support the BookingIn function for receiving receipting samples for testing in the laboratory when required.
- Support in the coordination and recording of all outgoing post including returns using couriers.
- Supporting the stores function when required mainly to cover absence.
Qualifications :
What We Are Looking For:
- Ideally degree educated but must have GCSEs or equivalent and excellent grades in English Maths and Science Chemistry would be very useful.
- Must be IT literate with competence in Microsoft Office software in particular Excel and Word; knowledge of Power BI would be desirable.
- Experience with LIMS and ideally experienced with system installation configuration SQL and analysis is desirable but not mandatory.
- Demonstrate good time management whilst maintaining a positive cando attitude in a fastpaced environment.
- Well organised and excellent attention to detail as quality is core in everything we do.
- A flexible approach to working additional hours when required.
Additional Information :
Benefits: Competitive Salary Life Assurance 4 x salary Private Medical Insurance Healthcash Plan Income Protection Group Pension Scheme (match contribution of up to 5 %) Option to buy up to 5 day holiday a year Perkbox (access to discounts) Employee Assistance Programme 24/7 confidential support Free Parking Worldwide career opportunities.
This role is office based Monday to Friday 37.5 hours per week.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
