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You will be updated with latest job alerts via email Monitoring team performance with respect to TAT Productivity.
& Quality.
Monitoring the ageing buckets ICF control checks
Driving Employee engagement within the team.
Driving Improving projects by self ideations with team.
Conducting team meetings on regular basis to discuss the process health with the team.
Conducting performance review with the team on monthly basis.
Preparation of Qtrly Incentives for team.
Conduct and review annual appraisals of the team members.
Sharing feedback with the team on a regular basis.
Leave Management for self and team.
Coordinate with other teams to ensure smooth operations like IT Ops & Infra.
Drive & Conduct (as per feasibility) UAT testings for any process changes be that by
Automation Process Improvements like EDI SIS Workflow implementations.
Close Liaison with Process Owner and Process Experts on a regular basis to do Process
Analysis.
Interacting with customers on Process Quality and Updates for the process
topics or for addressing any challenges.
Participate & Assist in analysis for Monthly Governance ppt and
meetings.
Qualifications :
Hands on Knowledge of AP Goods or AP Cost
Time Management.
People Management with respect to feedback and handholding.
Empathy towards Process and People.
Discipline towards Monitoring of Process Health.
Proactive in both escalations and appreciation.
Eye for detail
Knowledge of ICF controls
Expertise in using MS Office tools
Communication and presentation skills.
Knowledge of Quality Tools like Problem Solving techniques.
Good to have Six Sigma Yellow Belt Trained
Remote Work :
No
Employment Type :
Fulltime
Full-time