Commerce Innovation Product Manager
Commerce Innovation Product Manager
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Job Description
Summary
We are seeking a passionate and driven MidLevel Product Manager with deep expertise in commerce to join our dynamic Commerce Innovation (CI) team part of RRDs Digital Strategy & Commerce organization. In this role you will play a key part in shaping the future of our online commerce platform. You will be responsible for collaborating on the product strategy and roadmap for a suite of ecommerce applications including RRDs flagship application Storefront working closely with crossfunctional teams in our agile development environment. This role will partner with Product Owners who work directly with development and delivery teams and lead prioritization efforts. Our team utilizes a guiding framework to define commerce capabilities emphasizing a collaborative and communicative approach that incorporates insights from various business teams and aligns with our overall business strategy. If you have a proven track record in ecommerce product management and a desire to innovate in the commerce space we encourage you to apply.
Responsibilities:
- Collaborate with the Commerce Teams and other stakeholders as identified in the CI framework to define the product roadmap for ecommerce applications aligning with the overall ecommerce IT and business strategies leveraging your commerce expertise to guide decisionmaking.
- Conduct market research and competitive analysis to stay informed about industry trends and best practices in ecommerce maintaining your position as a subject matter expert in the field.
- Collaborate with UX teams providing guidance and feedback to ensure proposed designs optimize user workflows and contribute to a seamless and engaging online experience.
- Ensure that stakeholders and development teams understand the strategic roadmap and vision. This shared understanding will guide the products development and keep teams aligned.
- Partner with Product Owners to ensure features and capabilities are prioritized in coordination with the overall commerce roadmap aligning with business objectives and strategic goals and to guide engineering teams in implementing new features and enhancements following agile development methodologies.
- Drive the product lifecycle for assigned features from ideation to launch considering operationalization and commercialization and iteration leveraging your commerce expertise to deliver product success.
- Collaborate with marketing and analytics teams to understand key performance indicators own the analysis and interpretation of key product metrics and leverage data insights to drive product improvements and achieve business goals applying your analytical skills and commerce knowledge.
- Engage with customer support teams to gather feedback identify pain points and drive improvements to the platform utilizing your understanding of the commerce landscape to identify solutions.
- Present roadmap updates and product performance reports to crossfunctional stakeholders effectively communicating progress and results showcasing your commerce knowledge and insights.
- Create compelling content to support the gotomarket and presales teams in building awareness and driving adoption of new features and products.
- Act as a voice for the customer gathering insights through research and feedback establishing a continuous feedback loop to iterate on the product based on their needs and preferences.
Qualifications :
- Bachelors degree in business technology or a related field.
- 4 years of experience in product management or strategic business analysis with a focus on ecommerce or online commerce platforms.
- Ability to develop product vision and market position sometimes starting from vague concepts
- Proven ability to contribute to the definition of and launch successful ecommerce products that drive business growth.
- Strong understanding of ecommerce KPIs and experience using data to inform product decisions.
- Excellent communication and collaboration skills with the ability to work effectively with crossfunctional teams.
- Experience working in an agile development environment is a plus.
- Excellent organizational skills prior Project Management experience a plus.
- Past experience in a customerfacing or B2C application development role is a plus.
Growth Opportunities
- Advance your product management expertise by leading increasingly complex projects and initiatives.
- Develop your strategic thinking skills by contributing to the overall ecommerce strategy and roadmap.
- Gain greater decisionmaking authority by taking ownership of key product areas and initiatives.
- Expand your stakeholder engagement experience by collaborating with senior leadership and external partners.
- Deepen your market and competitive analysis knowledge by conducting indepth research and presenting your findings.
Key Skills
Strategy Focuses on longterm strategy market trends and aligning the commerce product with business goals (e.g. driving omnichannel experiences increasing average order value).
Domain Knowledge Understands the broader commerce landscape such as trends in headless commerce AI personalization or new monetization models and integrates these into strategic decisions.
Collaboration & Communication Collaborates with stakeholders across the organization (marketing sales executives) and external partners to align on the commerce strategy and focuses on clear and concise communication such as presenting the product roadmap to stakeholders collaborating with crossfunctional teams on the product strategy and ensuring alignment on product goals and priorities.
Creative Critical Thinking Drives innovation by proposing transformative ideas for the commerce platform like ARenhanced shopping or loyalty programs driven by blockchain technology.
Leadership Acts as a thought leader inspiring crossfunctional teams to achieve a customerfocused vision.
Customer Focus Demonstrates a deep understanding of customer needs and behaviors using data and insights to inform product decisions and create a positive user experience.
Additional Information :
The national pay range for this role is $74600 to $132500 / year. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon but not limited to: education skills experience proficiency performance shift and location. In addition to base salary depending on the role the total compensation package may also include participation in a bonus commission or incentive program. RRD offers benefits including medical dental and vision coverage paid time off disability insurance 401(k) with match life insurance and other voluntary supplemental insurance coverages plus tuition assistance maternity leave adoption assistance and employer/partner discounts.
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RRD is an Equal Opportunity Employer including disability/veterans
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
