CRM MetaQuotes Manager
CRM MetaQuotes Manager
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Salary Not Disclosed
1 Vacancy
Job Description
What will you do:
1. Platform Management
MetaQuotes (MT4/MT5)
- Supervise installation configuration and maintenance of MetaTrader 4/5 servers.
- Ensuring stability performance and uptime of trading platforms.
- Managing updates plugins and customization of trading platforms.
- Monitoring and optimizing server performance and capacity.
- Setting up and managing trading accounts groups and permissions.
Bridging Solutions
- Configuring and maintaining bridge software (e.g. OneZero PrimeXM) for liquidity aggregation.
- Ensuring seamless connectivity with liquidity providers.
- Monitoring execution performance slippage and latency issues.
- Troubleshooting and resolving bridgingrelated issues promptly.
2. CRM System Integration
- Collaborating with the development and support teams to integrate CRM systems with trading platforms.
- Managing user data flows between the CRM and trading platforms.
- Ensuring the CRM supports client onboarding KYC account creation and reporting requirements.
- Providing ongoing maintenance and troubleshooting for CRMrelated issues.
3. Account Setup and Maintenance
- Automating and managing the process of trading account creation and setup.
- Handling customer data security and compliance with regulations.
- Setting up and maintaining demo and live accounts.
- Managing leverage margin settings and trading conditions per client or group.
4. Security and Compliance
- Implementing security measures to protect data servers and platforms from breaches or attacks.
- Ensuring compliance with financial regulations and IT standards.
- Keeping documentation and audit trails for regulatory reviews.
- Monitoring and Support
- Realtime monitoring of trading infrastructure to ensure uninterrupted operations.
- Identifying and resolving ITrelated incidents affecting the trading environment.
- Providing secondline support for traders experiencing technical issues.
- Working with thirdparty providers and vendors for issue resolution.
5. Project Management
- Leading IT projects for upgrades migrations and new feature implementations.
- Working closely with stakeholders including marketing customer support and compliance teams to align IT services with business goals.
- Documenting processes and training internal teams on new systems and features.
6. Reporting and Analysis
- Generating performance and incident reports for the trading platforms.
- Analyzing system performance and proposing improvements to reduce latency and downtime.
- Staying updated with new features and trends in trading technology.
Who are we looking for:
Technical Expertise:
- Proficiency with MetaQuotes products (MT4/MT5) and related APIs.
- Knowledge of bridging systems and liquidity provider integrations.
- Familiarity with CRM systems like HubSpot Salesforce or bespoke solutions tailored for brokers.
Problem Solving:
- Strong analytical skills to diagnose and resolve IT issues in a trading environment.
- Experience handling highpressure situations during outages or critical incidents.
Soft Skills:
- Excellent communication skills to liaise with technical and nontechnical stakeholders.
- Leadership abilities to manage IT teams and coordinate with crossdepartmental projects.
- Ability to speak fluently in English. Ability to speak Mandarin will be advantage.
Employment Type
Full Time
