Junior Portuguese-speaking Customer Support
Junior Portuguese-speaking Customer Support
Posted on :
24-12-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Location: Hybrid (Sofia) or Remote (other cities in Bulgaria)
Start Date: January 6 2024
Work Hours: Monday to Saturday 10:00 AM 7:00 PM (2 rotational days off)
About the Role
We are looking for a Portuguesespeaking Customer Support Specialist to join our team in Bulgaria. In this role youll provide topnotch support to customers addressing their questions and concerns in Portuguese and English. A twoweek training program will ensure youre equipped to deliver outstanding service.
Key Responsibilities:
- Handle customer inquiries through email chat and phone in Portuguese and English.
- Offer accurate and helpful information about our products and services.
- Resolve customer issues promptly and efficiently.
- Maintain a professional and empathetic approach in all interactions.
- Escalate complex matters to the appropriate team as needed.
- Record interactions and resolutions in the companys CRM system.
Requirements:
- Fluency in Portuguese (B2) and English (B2) both spoken and written.
- Strong communication and problemsolving skills.
- Selfmotivated and capable of managing tasks independently.
- Basic computer skills; familiarity with CRM systems is a bonus.
- Availability to work Monday to Saturday with rotational days off.
What We Offer:
- Competitive salary
- A comprehensive 2week training program to prepare you for success.
- A supportive work environment with the flexibility to work from home.
- Opportunities for personal and professional growth.
Important Details:
- No relocation assistance provided.
- Applicants must already reside in Bulgaria.
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
