Junior Dutch Customer Support
Junior Dutch Customer Support
Posted on :
24-12-2024
Employer Active
1 Vacancy
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Job Description
Key Responsibilities:
- Provide exceptional customer support to Dutchspeaking clients via phone email and chat.
- Handle inquiries related to products services and technical issues.
- Resolve customer complaints and issues in a timely and professional manner.
- Work closely with other departments to provide seamless customer service and solutions.
- Maintain accurate records of customer interactions and feedback in CRM systems.
- Identify opportunities to improve the customer experience and escalate complex issues when necessary.
- Work towards individual and team performance goals.
Requirements:
- Native or fluent Dutch speaker (C1/C2 level) with excellent verbal and written communication skills.
- Previous experience in customer support or a customerfacing role is a plus.
- Strong problemsolving and conflictresolution skills.
- Ability to work effectively in a fastpaced environment.
- Proficiency with CRM systems and Microsoft Office Suite.
- Team player with a positive attitude and a passion for customer service.
Benefits:
- Competitive salary
- Relocation support to help you settle in Lisbon.
- Full training and career development opportunities.
- Health and dental insurance.
- Onsite position in a vibrant multicultural office.
- Opportunity to work with a global client and be part of a highly skilled team.
Employment Type
Full Time
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