System Administrator
System Administrator
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Job Description
The Infrastructure Domain in Information Technology manages and maintains the client/server hardware and software that underpin an organization s computing environment. This domain covers various responsibilities from IT logistics virtualization storage containers integration technologies to data center management.
As an eMFT (Enterprise Managed File Transfer) Sr Engineer you will embark on a new journey with us as we move to a new product. We are upgrading our current infrastructure from MoveIT Automation to GoAnywhere. This is an exciting move that will help us improve our Self Service offering. You will be creating net new jobs and will be moving jobs to the GoAnywhere Platform amongst many other duties.
Maintenance and Support: Perform regular maintenance and updates to IT systems troubleshoot and resolve technical issues and support endusers.
Troubleshooting: Resolve complex technical issues escalated from Level 1 and Level 2 support teams providing expertlevel troubleshooting and problem resolution.
Security Management: Implement and manage security measures to protect IT infrastructure from cyber threats and ensure compliance with security policies.
Collaboration: Work closely with other IT professionals including network engineers system administrators and security specialists to ensure seamless integration and operation of IT systems.
Minimum Qualifications Education & Prior Job Experience
Bachelor s degree in Computer Science Computer Engineering Technology Information Systems (CIS/MIS) Engineering or related technical discipline or equivalent experience/training
3 years of demonstrable handson IT work experience supporting and resolving diverse PC desktop software and hardware issues
Must be willing to work varying shifts (Day Night Split or weekends)
Preferred Qualifications Education & Prior Job Experience
Masters degree in Computer Science Computer Engineering Technology Information Systems (CIS/MIS) Engineering or related technical discipline or equivalent experience/training
Airline Industry experience
Skills Licenses & Certifications
All candidates will need 3 years experience with:
o Familiarity with managed file transfer systems
MOVEit Automation and MOVEit Transfer a plus
GoAnywhere a plus
o FTP Protocol/Technologies FTPS SFTP UNC PGP encryption PublicPrivate
o Understand data security privacy and controls related to file transfers PCI/PII
o Knowledge of Windows and Linux a plus
o Familiarity with workflow and ITSM tools and ticketing systems
o Excellent customer service skills with the ability to interface at all levels of the organization
o Excellent verbal and written communication skills
o Ability to work independently and perform in a collaborative teambased environment
o Basic understanding of servertoserver communication in a large scale network
Language Communication Skills & Physical Abilities
Ability to effectively communicate verbally and written with all organizational levels
Physical ability necessary to perform the position s essential functions safely and successfully with or without any legally required reasonable accommodations that do not pose an undue hardship. Must be able to lift 35lbs
Remote Work :
No
Employment Type
Full Time
