German Customer Support Specialist in Portugal
German Customer Support Specialist in Portugal
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Salary Not Disclosed
1 Vacancy
Job Description
Take Your Career to the Next Level!
Were looking for a motivated Customer Support Specialist to join our forwardthinking and energetic team! If youre flexible personable and excel in dynamic settings this role is perfect for you.
Role Overview:
As a Customer Support Specialist youll connect with clients across multiple channelsphone chat email and social mediato resolve account technical and financial inquiries. Your contributions will drive customer satisfaction and shape process improvements.
Key Responsibilities:
- Provide outstanding support through phone live chat email and social media
- Assist with account setup verification login issues financial queries and technical challenges
- Act as a reliable advisor especially to clients in the sports industry
- Address customer questions concerns and feedback promptly
- Build strong customer relationships through effective communication
- Ensure high service standards aligned with company policies
- Recommend enhancements for processes and services
Requirements:
- Fluent in German (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Portuguese Residency Card
- 01 year experience in customer support
- Strong leadership analytical and communication skills
- Eagerness to learn and grow
Why Join Us:
- Attractive Salary: Competitive compensation that values your skills
- Performance Bonus: Earn bonuses based on your contributions
- Meal Allowance: Coverage for workday meals
- Transportation Support: Assistance with commuting expenses
- Health & Life Insurance: Comprehensive care for your wellbeing
Kickstart your exciting customer support career today! Apply nowwe cant wait to connect!
Employment Type
Full Time
