Sales Associate
Sales Associate
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Job Description
- Developing and Nurturing Client Relationships Building strong lasting relationships with both new and existing clients to drive customer satisfaction and loyalty.
- Collaboration Working closely with the sales team marketing and customer service teams to increase product adoption and ensure client retention.
- Account Management Keep a close eye on accounts addressing our clients needs and ensuring they feel valued and supported at every step.
- Onboarding and Training Assisting with product training sessions for new clients and overseeing a smooth onboarding process.
- Upselling Opportunities Offering premium and customized plans to existing customers enhancing their experience with tailored solutions.
- Product Feedback Providing valuable insights to the product team to help refine and improve our platform s features and functionality.
- Proactive Engagement Following up with clients gathering feedback and working on initiatives to boost customer satisfaction and engagement.
- Bachelor s degree in Business Marketing Sales or a related field.
- Strong communication and negotiation skills.
- A passion for building longterm customer relationships and being part of a dynamic team.
- A quick learner who s comfortable adapting to changing business needs.
- Previous sales or customer service experience is a plus
- Strong verbal and written communication skills (in both English & Hindi).
- Ability to work independently and as part of a team.
- Strong analytical and problemsolving abilities.
- Familiarity with the industry and competitive landscape.
- Ability to handle objections and negotiation effectively.
communication skills,upselling,adaptability,sales,market research,conflict resolution,communication,crm tools,analytical thinking,customer service,analytical skills,saas,sales & marketing,sales strategies,lead generation,customer retention,negotiation,product training,business development,problem solving,account management,customer satisfaction,product knowledge,b2b sales,problem-solving skills,time management,negotiation skills,relationship building,customer,client relationship management,team collaboration,b2b saas,sales acumen
Employment Type
Full Time
Company Industry
Key Skills
- Sales Experience
- Customer Service
- Organizational skills
- Communication skills
- Basic Math
- POS
- Retail Sales
- Merchandising
- Cash Handling
- Epic
- Planograms
- Stocking
