Customer Support Specialist German Speaker - Remote Opportunity
Customer Support Specialist German Speaker - Remote Opportunity
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Job Description
- Respond to customer inquiries via phone chat and email with professionalism and enthusiasm.
- Represent the client with expertise ensuring high levels of satisfaction.
- Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.
- Maintain accurate documentation of all interactions resolutions and followups in the CRM system.
- Stay uptodate on the client s latest offerings policies and services to provide customers with accurate timely information.
- Exhibit warmth and empathy in every customer interaction ensuring a positive experience.
- Collaborate with colleagues to enhance the overall customer experience and continuously improve processes.
- Fluency in German (spoken and written).
- Proficiency in English communication (level B1/2).
- Strong communication interpersonal and problemsolving skills.
- Basic computer knowledge and technical aptitude.
- Ability to multitask effectively while maintaining attention to detail.
- A teamoriented mindset thriving in a fastpaced dynamic environment.
- Remote work opportunity with flexible arrangements.
- Monthly salary of 1189 plus an additional 80 performance bonus.
- Full training provided by certified instructors to set you up for success.
- Career advancement opportunities within a growing organization.
- Health benefits and access to various discounts.
- Comprehensive support for your transition to the role.
technical aptitude,team-oriented mindset,multitasking,fluency in german,customer,proficiency in english communication,german,problem-solving skills,interpersonal skills,communication,proficiency in english,strong communication skills,attention to detail,basic computer knowledge
Employment Type
Full Time
Company Industry
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
