Customer Support with Italian
Customer Support with Italian
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Job Description
- Handle incoming user requests via telephone email and chat.
- Log call details into case management systems and provide responses and resolutions within SLA to customers.
- Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress.
- Deliver highcaliber customer service for postsales requests including delivery warranties and refunds.
- Provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction.
- Fluency in Italian language (must be at least C2)
- Fluent in English language (at least B1)
- Full time contract signed
- 1366 gross
- Health Insurance
- 12 months contract
- Stable work and career progression;
- Investment in training and personal development;
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Employment Type
Full Time
Company Industry
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
