drjobs French-speaking Customer Support Agent

French-speaking Customer Support Agent

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1 Vacancy
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Job Location drjobs

India

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Posting: Frenchspeaking Customer Support Agent
Location: Athens Greece
Job Type: Fulltime Onsite


Are you fluent in French and passionate about helping others Join our team in Athens and provide exceptional support to customers from around the globe!
As a Frenchspeaking Customer Support Agent you will be the voice of our company assisting customers with their inquiries and ensuring they have a positive experience. Whether resolving issues answering questions or providing guidance your role will be key in maintaining our reputation for outstanding service.


What You ll Do
  • Respond to customer inquiries via phone email or chat in French.
  • Diagnose and resolve customer issues efficiently and professionally.
  • Provide accurate product and service information.
  • Escalate complex cases to the appropriate teams when necessary.
  • Maintain accurate customer records and follow up as needed.
  • Ensure customer satisfaction by delivering personalized solutions.


What We re Looking For
  • Fluency in French (written and spoken) is mandatory.
  • Good command of English (B2 level or above).
  • Strong communication and interpersonal skills.
  • Customerfocused attitude with problemsolving abilities.
  • Ability to work in a fastpaced and dynamic environment.
  • Previous experience in customer support or a similar role is a plus.


What We Offer
  • Competitive salary with performance bonuses.
  • Comprehensive paid training to set you up for success.
  • Health insurance and additional benefits.
  • Relocation assistance for candidates moving to Athens.
  • A multicultural and vibrant work environment.
  • Opportunities for professional growth and development.


Why Athens
Athens combines a rich history with a modern lifestyle offering a unique blend of culture food and scenic beauty. With its affordable living costs and welcoming atmosphere Athens is the perfect place to grow both personally and professionally.

customer,strong communication skills,interpersonal skills,good command of english,b2,problem-solving abilities,atmosphere,bonuses,customer-focused attitude,customer satisfaction,chat,customer support,fluency in french,command,french,communication

Employment Type

Full Time

Company Industry

Key Skills

  • Design Engineering
  • Baan
  • Customer Service
  • Fund Management
  • ABAP
  • Elevator

About Company

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