drjobs Dutch Speaking Forex Retention Agent

Dutch Speaking Forex Retention Agent

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1 Vacancy
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Job Location drjobs

India

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We are working with a leading financial services company who are looking to recruit a Dutchspeaking Retention Agent for their Limassol office.
Position: Retention Agent
Location: Limassol Cyprus
Employment type: Fulltime
Work model: onsite
Remuneration: Base salary commissions.
DUTIES AND RESPONSIBILITIES:
  • Build and maintain strong longlasting relationships with clients by providing exceptional service and support
  • Develop and implement effective retention strategies to reduce churn and improve customer loyalty
  • Regularly monitor clients accounts to identify potential risks opportunities and areas for improvement
  • Identify opportunities for upselling and crossselling additional services or products that align with the client s needs and goals
  • Keep clients informed about market trends news and economic developments relevant to their trading activities
  • Act as the primary point of contact for any client issues providing timely and effective solutions to ensure client satisfaction
  • Prepare and present regular reports on client retention activities outcomes and key performance metrics to management
  • Ensure all client interactions and transactions comply with company policies regulatory requirements and industry standards.
REQUIREMENTS:
  • fluent in Dutch both verbal in written. Good command in English
  • Proven experience in a similar role within the FX/Forex industry or financial services
  • Strong understanding of financial markets Forex trading and related products
  • Excellent communication and interpersonal skills with the ability to influence and negotiate effectively
  • A strong customercentric approach with a focus on providing tailored solutions to meet client needs
  • Ability to analyze data identify trends and make informed decisions based on market insights
  • Strong problemsolving abilities with a proactive approach to addressing client concerns
  • Proficient in using CRM systems trading platforms and other relevant software
  • Working schedule: Monday to Friday 09 AM 06 PM.
BENEFITS:
  • Attractive salary package with performancebased bonuses
  • Be part of a dynamic international team with positive and friendly atmosphere
  • Opportunities for continuous professional growth and career advancement within the company
  • A dynamic and multicultural working environment in a leading Forex company
  • Regular teambuilding events social activities and company outings
  • Private medical insurance
  • Companys discount card
  • And many others!

dutch,good command in english,interpersonal skills,data analysis,computer literacy,foreign exchange (fx) options,cold calling,financial markets,excellent communication skills,fluent in dutch,sales retention,proficient in crm systems,problem-solving,strong understanding of financial markets,proven experience in forex industry,retention management,forex,using trading platforms

Employment Type

Full Time

Company Industry

Key Skills

  • Criminal Justice
  • Cost Accounting
  • Elevator Maintenance
  • Airport
  • Jboss
  • Brand

About Company

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