Customer Support Associate Jobs in Vlaunchu in Any - India

Customer Support Associate

Vlaunchu

Posted on : 20-12-2024

Employer Active

1 Vacancy

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Job Location

India

Monthly Salary

INR INR 264000 - 324000

Vacancy

1 Vacancy

Posted on : 20-12-2024

Job Description

Job Description: Customer Support Associate

Experience: 01 year

Location: Bangalore

Shift Timing: US Shift (8 PM 8 AM)

Salary:

Fresher: 22000 Take Home

Experienced: Up to 27000 Take Home

Transport: Oneway cab with door pickup

Industry: BPO/Call Centre

Joining: Immediate to 30 days

Key Responsibilities:

Handle customer inquiries via phone (International Voice Support).

Resolve customer issues efficiently and professionally.

Provide accurate information to customers while maintaining a high level of service quality.

Document interactions in the system for recordkeeping.

Follow up on unresolved queries and ensure customer satisfaction.

Adhere to process guidelines and quality standards.

Required Skills:

Excellent verbal and written communication skills in English.

Strong listening and problemsolving abilities.

Ability to work in a dynamic fastpaced environment.

Willingness to work in night shifts (US Time Zone).

Customeroriented approach with a positive attitude.

Eligibility Criteria:

01 year of experience in customer support (BPO/Call Centre experience preferred).

Freshers with excellent communication skills are welcome to apply.

Graduation or equivalent qualification preferred but not mandatory.

Perks and Benefits:

Competitive salary package.

Oneway cab service with door pickup.

Exposure to an international work environment.

Career growth opportunities in the BPO industry.

excellent written communication skills,customer-oriented approach,problem-solving skills,bpo,customer support,communication skills,excellent verbal communication skills,ability to work in a fast-paced environment,strong listening abilities,international voice process

Employment Type

Full Time

Company Industry

Key Skills

Electrical Engineering
SQL
Active Directory
VMware
OS
Windows
Trouble Shooting
Linux
SAN
Java
Technical Assistance
Setup
hardware
Technical Support
Software support

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About Company

Vlaunchu

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Customer Support Associate

Vlaunchu

Job Description

Employment Type

Company Industry

Key Skills

About Company

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