Director of Operations - Accomodation
Director of Operations - Accomodation
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Job Description
Full job description
- Oversee the operations of the accommodation units leading alignment in our teams and working towards specified performance targets.
- Implement strategic initiatives to enhance team performance guest satisfaction and community engagement within the accommodation division.
- Drive revenue growth and profitability by implementing financial best practices.
- Grow the balance sheet by searching for management contracts and property management opportunities.
- Collaborate with other Operational Directors to ensure seamless integration of services across the company.
- Champion a culture of exceptional guest service within all accommodations ensuring a consistent and highquality experience.
- Work closely with the Offering Manager to continuously improve services and offerings adapting to guest feedback and market trends.
- Develop and implement programs that enhance guest experiences from checkin to checkout across all accommodation properties.
- Foster collaboration among teams within the accommodation division encouraging innovation and the sharing of best practices.
- Mentor and develop team members ensuring they have the skills and knowledge necessary to achieve outstanding results.
- Monitor and evaluate operational performance within the accommodation division to ensure service excellence and guest satisfaction.
- Collaborate with the Director of Revenue to implement effective sales strategies that maximize occupancy and revenue.
- Manage budgets and financial performance for the accommodation units ensuring profitability while maintaining quality.
- Demonstrable results achieved in a tourism or hospitalityrelated business.
- Strong financial acumen.
- Strong leadership skills with the ability to inspire team members to achieve demonstrable results.
- Excellent communication and collaboration skills written and verbal.
- Ability to interpret data and turn insights into actionable strategies.
- Excellent time management skills with the ability to priorities and project manage effectively.
- Open and curious mindset; you show up with more questions than answers.
- $80000 $120000 annual salary based on experience and qualifications.
- Meal on shift.
- Discounts at all facilities
- 3rd party perks at a variety of local businesses.
- Company events!
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Employment Type
Full Time
Company Industry
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
