Service Now Architect
Service Now Architect
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INR INR 5000000 - 6000000
1 Vacancy
Job Description
Overview
Key Responsibilities
- Design and develop ServiceNow solutions tailored to business needs.
- Lead architectural discussions to determine the best technical solutions.
- Implement best practices in ServiceNow configuration and customization.
- Integrate ServiceNow with external platforms using APIs and web services.
- Work closely with stakeholders to gather and analyze requirements.
- Migrate legacy systems and processes to the ServiceNow platform.
- Conduct regular assessments on system performance and usability.
- Develop comprehensive documentation for architectural designs and processes.
- Provide support for ServiceNow upgrades and patch management.
- Train and mentor teams on ServiceNow best practices and advanced functionalities.
- Ensure compliance with ITIL and other regulatory requirements.
- Collaborate with vendors and thirdparty services for seamless integrations.
- Create and manage ServiceNow instances for development and testing.
- Monitor system health and perform troubleshooting as needed.
- Participate in project planning and deliver stakeholder presentations.
Required Qualifications
- Bachelors degree in Computer Science Information Technology or a related field.
- A minimum of 5 years of experience in ServiceNow architecture and design.
- ServiceNow Certified System Administrator (CSA) certification.
- ServiceNow Certified Implementation Specialist certification (ITSM preferred).
- Proven experience in integrations with other platforms.
- Strong knowledge of ITIL processes and practices.
- Experience with ServiceNow modules such as Incident Problem and Change Management.
- Familiarity with Agile project management methodologies.
- Excellent problemsolving and analytical skills.
- Strong communication and interpersonal skills.
- Experience in mentoring and leading technical teams.
- Ability to work in a fastpaced environment and manage multiple projects.
- Understanding of scripting languages such as JavaScript and Glide.
- Knowledge of database design and SQL fundamentals.
- Experience in cloudbased solutions and management.
- Willingness to stay uptodate with evolving ServiceNow features and capabilities.
system design,technical architecture,data modeling,agile methodology,stakeholder management,api development,servicenow
Employment Type
Full Time
Company Industry
Key Skills
- APIs
- Pegasystems
- Spring
- SOAP
- .NET
- Hybris
- Solution Architecture
- Service-Oriented Architecture
- Adobe Experience Manager
- J2EE
- Java
- Oracle
