Overview:
Interconnect Manufacturing or Electronics/Electro Mechanical product focused Systems Engineering.
The Sustaining Engineering Manager plays a crucial role in ensuring the ongoing support and improvement of existing products resolving technical issues and driving product quality and reliability. This position is essential for maintaining customer satisfaction reducing downtime and maximizing the lifespan of products.
Key Responsibilities:
- Lead a team of sustaining engineers to address technical issues and product improvements
- Collaborate with crossfunctional teams to prioritize and resolve product issues
- Develop and implement strategies for product quality assurance and reliability
- Manage and monitor the resolution of customerreported issues
- Identify opportunities for product enhancements and lead the implementation process
- Oversee the analysis of field data to identify trends and drive product improvements
- Monitor and report on key performance indicators related to product reliability and customer satisfaction
- Provide technical expertise and guidance to the engineering team
- Lead root cause analysis and corrective action implementation for product issues
- Support new product introduction and transfer to manufacturing
- Champion continuous improvement initiatives within the sustaining engineering team
- Ensure compliance with industry standards and regulations
- Manage departmental budget and resources effectively
- Contribute to longterm product roadmap planning
- Collaborate with the sales and support teams to address customer needs
Required Qualifications:
- Bachelors degree in Engineering or related field; Masters degree preferred
- Proven experience in a sustaining engineering or related technical leadership role
- Demonstrated experience in leading and developing engineering teams
- Strong problemsolving and analytical skills
- Expertise in project management and process improvement methodologies
- Indepth knowledge of quality assurance principles and practices
- Experience with root cause analysis and corrective action implementation
- Excellent communication and interpersonal skills
- Ability to collaborate effectively with crossfunctional teams
- Understanding of product lifecycle management and product development processes
- Experience working in a regulated industry such as medical devices or aerospace is a plus
- Strong leadership and decisionmaking abilities
- Ability to thrive in a fastpaced and dynamic environment
- Proficiency in relevant software tools and systems
- Commitment to continuous learning and professional development
leadership,project management,quality assurance,cross-functional collaboration,manufacturing,product quality