Tele caller

• Making calls.
• Making outbound calls to potential customers and answering incoming calls from customers.
• Presenting products.
• Explaining the benefits of products or services and encouraging customers to make a purchase or schedule an appointment.
• Building relationships.
• Fostering relationships with existing customers and building rapport with potential customers.
• Managing customer information.
• Organizing customer information in databases and maintaining the customer database
• Providing customer service.
• Resolving customer concerns and issues and collecting data on the impacts of the companys products or services.
• Reporting.
• Making reports and documentation based on conversations and reporting analysis and observations to the team lead.
• Following guidelines.
• Adhering to organizational guidelines and methodology while tele calling.
• Interacting with customers.
• Interacting with customers via various channels such as live chat emails social media and direct calls.

english,reporting,communication skills,database