Tele calling Executive Hybrid Mode
Tele calling Executive Hybrid Mode
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Job Description
Overview
Key Responsibilities
- Engage with prospective customers via phone calls and emails to introduce our products and services.
- Identify and qualify leads through effective questioning and listening techniques.
- Maintain accurate records of interactions customer feedback and sales opportunities in the CRM system.
- Develop and maintain relationships with existing clients to encourage repeat business.
- Meet and exceed assigned sales goals and performance metrics consistently.
- Handle customer inquiries complaints and issues in a timely and professional manner.
- Collaborate with sales and marketing teams to align messaging and strategies.
- Educate customers on new products special promotions and changes in services.
- Prepare weekly reports summarizing sales activities and customer interactions.
- Conduct market research to identify potential sales opportunities and emerging trends.
- Participate in training sessions to enhance product knowledge and sales techniques.
- Share feedback and insights from customers to improve products and services.
- Schedule followup calls and meetings to keep prospects engaged.
- Adapt communication style to suit different customer profiles effectively.
- Utilize pivoting techniques when addressing objections or concerns from prospects.
Required Qualifications
- High school diploma or equivalent; bachelors degree preferred.
- Proven experience in telecalling sales or customer service.
- Excellent verbal and written communication skills.
- Familiarity with CRM software and Google Suite.
- Ability to thrive in a targetdriven environment.
- Strong interpersonal skills with a customercentric approach.
- Basic knowledge of sales principles and techniques.
- Ability to work independently and as part of a team.
- Strong problemsolving abilities and critical thinking skills.
- Prior experience in a hybrid work environment is advantageous.
- High degree of professionalism and work ethic.
- Ability to manage time effectively and meet deadlines.
- Willingness to learn and adapt to new technologies.
- Experience in handling customer objections and negotiations.
- Fluency in English; knowledge of additional languages is a plus.
- Flexibility to work in varying shifts including weekends if required.
communication,critical thinking,crm software,time management,technical proficiency,customer service,telecalling,interpersonal skills,adaptability,google suite,problem-solving,active listening,sales
Employment Type
Full Time
Company Industry
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