Project Executive
Project Executive
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Job Description
- Customer Records Management: Ensure the accuracy and completeness of all customer records across various systems including CRM order management database billing payment records floorplans and exhibitor lists. These records must be uptodate and correct as they are crucial for internal and external service providers and delivery teams.
- Customer Enquiries: Handle a diverse range of customer inquiries (sales operational administrative and financial) in a timely and efficient manner. Strive to resolve issues immediately or refer them to the appropriate department. A broad understanding of the exhibition process and excellent communication skills are essential.
- Floorplan and Website Management: Maintain accurate and current floorplans and website data ensuring that all changes are communicated effectively to operational teams. This ensures smooth event operations and helps visitors locate exhibitors enhancing the event s overall ROI.
- Contract and Order Management: Oversee the timely dispatch and return of customer contracts following up on any outstanding items to ensure orders are closed promptly. Regularly report sales billing and collections data to the project team supporting effective revenue management and tracking.
- Technology Utilization: Fully leverage IT systems (CRM ERP Sharepoint Order Management CAD MS Office) to enhance operational efficiency. Act as a power user for these platforms especially MS Excel and PowerPoint to support various administrative tasks.
- CrossDepartmental Liaison: Collaborate closely with sales operations finance and service provider teams to provide essential information that supports their operations. Build and maintain strong internal relationships to ensure seamless event execution.
- Other duties as needed or required and deals with confidential information and/or issues using discretion and judgment. .
- Minimum of 2 years of work experience preferably in the UAE.
- Proficiency in MS Office Suite especially Excel PowerPoint and Word.
- Familiarity with CRM systems (MS Dynamics or Salesforce preferred) and a basic understanding of Oracle systems (advantageous but not essential).
- Prior experience in the exhibition industry and sales administration is highly preferred.
crm systems,technology utilization,floor-plan and website management,records,project,ms office suite,contract and order management,organizational skills,proactive attitude,customer records management,crm,oracle systems,customer enquiries,cross-departmental liaison,sales administration,order management,exhibition
Employment Type
Full Time
Company Industry
Key Skills
- Facilities Management
- Account Management
- Defense
- High School
- Fleet
- Budgeting
