Company Overview: Company is a leading player in the electrifying lastmile mobility segment in India. We provide emobility solutions for fleet operators covering the entire fleet lifecycle. Our offerings include Affordable Fleet Financing MultiBrand EV selection and a Fullstack Smart Fleet Management Solution.
We have a robust Network of Centralized EV Hubs that serve as service and charging touchpoints. With 70 partnerships and a growing fleet operator base in 15 cities we are dedicated to reshaping lastmile mobility for a cleaner and more efficient future.
Job Summary: As a CRM Manager you will be responsible for managing and optimizing our CRM platform to enhance customer engagement drive marketing campaigns and support lead generation efforts.
The ideal candidate should have at least 2 years of experience working as a CRM specialist and have a strong understanding of CRM best practices and marketing automation.
Designation Manager CRM
Locations HSR Bangalore.
Responsibilities:
CRM Management: Oversee the configuration implementation and daytoday management of the CRM system preferably HubSpot.
Campaign Execution: Develop execute and optimize email marketing campaigns automated workflows and lead nurturing programs within CRM.
Segmentation & Targeting: Create and manage customer segments for targeted marketing efforts leveraging HubSpot s segmentation tools.
Reporting & Analytics: Generate and analyze CRM reports to track campaign performance customer engagement and ROI. Provide insights and recommendations for improvement.
Collaboration: Work closely with the sales team to align CRM activities with sales strategies and ensure a seamless customer journey.
Training & Support: Provide training and support to internal teams on HubSpot functionalities and best practices.
Integrate multicommunication tools Emails WhatsApp SMS into CRM
Qualifications:
Experience: Minimum of 2 years of experience working with HubSpot CRM with a strong focus on marketing automation.
Communication: Excellent written and verbal communication skills.
Organizational Skills: Strong organizational and project management skills with the ability to
handle multiple tasks and meet deadlines.
Team Player: Ability to work effectively in a team environment and collaborate with
crossfunctional teams.
hubspot,customer relationship management (crm),campaign execution,lead generation,customer engagement,marketing operations
CRM Manager
