Job Purpose and Summary
This position is responsible for managing multiple Information Technology (IT) projects from inception through implementation for the Pennsylvania Turnpike Commission (PTC). The incumbent manages project teams from various business and IT functional areas involving the development of new systems or major enhancements to existing systems. Work involves developing project scopes defining project guidelines obtaining approvals and coordinating the resources necessary to successfully complete projects. An incumbent in this position manages and coordinates the activities of the internal and external staff associated with assigned projects. At the lowerlevel the incumbent is expected to independently manage moderately complex IT projects and manage small to medium sized project teams. At the seniorlevel the incumbent is expected to independently manage the most complex IT projects and manage large sized project teams in addition to the lowerlevel work. Incumbents are expected to manage external consultants. Seniorlevel incumbents may supervise lowerlevel project managers.
Essential Functions & Responsibilities
Manages and coordinates the activities of internal and/or external staff involved in multiple IT projects. Motivates and mentors members of the team and provides input for annual performance reviews.
Develops and maintains the project plans utilizing established project management standards procedures and methodologies. Coordinates with business owners and other analysts to define and refine the project scope. Develops work breakdown structures based on the project objectives and scope.
Forms project teams for assigned projects. Conducts project kickoff meetings to communicate individual roles and project expectations. Develops communication plans to convey project scope goals milestones budget risk status change requests and other critical issues to the business owner and the project team. Negotiates conflicts and resolves issues that arise with the project team.
Identifies analyzes and prioritizes the elements of risk and their potential impact to a project. Monitors project milestones and other critical dates to identify and resolve potential issues that may disrupt the project schedule. Identifies ways to resolve and mitigate issues as they arise.
Determines the resources needed to carry out projects and develops budget requests. Coordinates with resource owners to fill internal resource needs and makes recommendations for resources that may need to be procured outside of the PTC.
Develops and refines cost estimates and detailed cost baselines for projects to include physical financial and human capital costs. Continuously monitors the actual cost of the project versus the budget for the project including reviewing invoices and evaluating factors that may potentially cause changes to the cost. Conducts indepth analysis of project budget discrepancies.
Develops and maintains a productive working relationship with business owners project sponsors vendors and key clients. Conducts formal reviews upon project completion to confirm acceptance and satisfaction.
Conducts lessons learned sessions during and after projects to identify recommendations for improvement.
Uses situational awareness to anticipate and prevent accidents.
Performs related duties as assigned.
Qualifications
Ten (10) years of experience in information technology or project management; OR
Six (6) years of experience in information technology or project management AND a bachelor s degree in Information Technology or Business Administration; OR
One (1) year as an IT Project Manager with the PTC.
Equivalent combination of education and/or experience may be accepted.
Possession of a Project Management Institute (PMI) certification is preferred.
Competencies
Active Listening
Communication Proficiency
Critical Thinking
Customer/Client Focused
Flexibility
Motivated
Problem Solving/Analysis
Project Management
Teamwork Orientation
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Senior IT Project Manager
